Job Description - Reservations Coordinator - Cape Town
G Adventures's job vacancy, Career and Recruitment Job title : Reservations Coordinator - Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : July 14, 2024 Quick Recommended Links
Responsibilities
Brand and Region Agnostic (may be required to work across multiple regions/brands)
Assist in ensuring the G Adventures brand and other client brands are properly represented throughout the region
Administrative support for the Global Sales and Base Camp Operations teams (answer enquiries, handle tasks as required etc)
Ensure last minute booking requests and changes are handled and communicated efficiently.
Work on special projects as required.
Working closely with our Tour Ops team to ensure smooth operation of all tours and itineraries.
Working closely with the CEO (Tour leader) team to ensure trips run effortlessly and correct information is provided.
Supporting reservations & Flights manager (and others) to negotiate reduced cancellation charges from suppliers.
Assist finance department with invoice queries and related tasks.
Supporting the contract specialist with special requests and projects.
Working closely with the buying & contracting team to ensure that all rates and pricing is up to date on our internal systems.
Prompt response to phone calls, emails and monitoring of inboxes
Experience
1+ years experience in the travel industry
Excellent Computer skills
Highly proficient in English both written and spoken
Familiarity with Travel Industry Practices
Customer Service
Excellent Attention to Detail, Well Organized
Excellent time management skills
Active Listening
Problem Solving/Complaint Resolution
Excellent Computer skills & understanding of new software
Telephone Skills
Word/Excel (and Google Sheets/Docs/Drive)
Must be a Team Player, self motivated and goal orientated.
*Tourism / Travel jobs in south africa
*Reservations Coordinator - Cape Town in Cape Town
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