Restaurant Supervisor Position

RESTAURANT SUPERVISOR POSITION AVAILABLE

The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant to ensure excellent customer service, efficient workflow, and a positive dining experience. They supervise staff, manage shifts, and support the restaurant management team in achieving business goals.

Key Responsibilities:

• Supervise and coordinate the activities of restaurant staff during shifts


• Ensure high standards of customer service are consistently delivered


• Handle customer complaints and resolve issues professionally


• Assist in training, onboarding, and mentoring new employees


• Monitor staff performance and provide feedback when necessary


• Ensure compliance with health, safety, and hygiene regulations (e.g., food safety standards)


• Oversee opening and closing procedures


• Manage reservations, seating arrangements, and table turnover


• Monitor inventory levels and coordinate with management for stock ordering


• Assist in maintaining cleanliness and organization of the restaurant


• Support management in achieving sales targets and controlling costs

Requirements:

• Proven experience in a restaurant or hospitality environment (supervisory role preferred)


• Strong leadership and team management skills


• Excellent communication and interpersonal abilities


• Ability to work in a fast-paced environment and handle pressure


• Good problem-solving skills and attention to detail


• Knowledge of food safety regulations and best practices


• Flexibility to work shifts, weekends, and holidays

Preferred Qualifications:

• Diploma or certificate in Hospitality Management or related field


• Experience with POS systems and basic administrative tasks

Key Skills:

• Leadership and teamwork


• Customer service excellence


• Time management and multitasking


• Conflict resolution


• Organizational skills

Closing date for this position 1 November 2026