Retail Centre Manager

We are seeking a Centre Manager to manage the building by
optimizing all trading opportunities, including lease agreements, and ensuring
that the portfolio’s financial performance remains sound and optimizing the
building's income stream by establishing and maintaining mutually beneficial
relationships with tenants, managing and controlling personnel, service
contractors, repairs, revamps, tenant installations, inspections, and general
building administration.

This position will require an all -rounded property
professional.

In this role, you will lead efforts in budgeting and expense
control, building management and administration, facilities maintenance, and
tenant installations. Some of the most important tasks include the following:

• People
  Management: Training & development, Corporate culture change,
  living the values of the company
  

• Marketing of Space & Renewals: Ensure the correctness of the vacancy,
  marketing plan based on vacancy list, including determining tenant mix, lease
  negotiations according to approval framework & mandate, draft motivation
  for approvals of deals, communication with brokers, sustainable income stream
  secured whilst taking account of the viability of tenant (trade densities) and
  required tenant mix, as well as profile and image of the building, retain or
  replace tenant in time at an optimal rate, contract administration
  is accurate, complete, and on time, tenants fully installed and in time as
  per, specifications within the agreed time frame, attract and approve
  targeted tenants.
  

• Property
  Management: Prepare the management pack, in conjunction with
  Finance, coordinate, arrange & attend management meetings.
  
• Budgeting: Income
  & Expense Control
  
• Budgeting: Provide
  inputs into income & expense budgets based on knowledge of the
  property market in the cluster, manage income & expenses
  
• Income: Monitor actual income vs. budget,
  evaluate outstanding rent -roll -by timeously following -up & implementing
  corrective measures, involvement & monitoring of legal cases, vacant space
  strategy in conjunction with the Regional Manager, confirm the validity of
  transactions for commission claims
  

Requirements

• Minimum
  Grade 12 qualification
  
• Between
  3 – 5 years of relevant experience in the property/centre management
  industry
  
• Must
  hold a valid Fidelity Fund Certificate and satisfy the requirements as set
  out by the PPRA and current legislation for the position.
• Proven
  retail shopping centre management experience, including overseeing daily
  operations, staff supervision, leasing management and customer service in
  a retail environment.
  
• Proficiency
  in computer applications including MS Office (Excel, Word, PowerPoint), as
  well as business systems such as SAP and MDA.
  
• Awareness
  and implementation of quality standards.
  
• Basic
  contract management abilities.
  
• Proven
  experience in managing and maintaining service level agreements (SLAs)
  with vendors and service providers.
  
• Working
  knowledge and understanding of lease conditions.
  
• Administration
  principles and reporting expertise.
  
• Understanding
  of cost budgeting and control.
  
• Working
  knowledge of statutory requirements, including the Occupational Health and
  Safety Act