Retail Sales

Key Responsibilities

• Greet and assist customers in a professional and friendly manner.
  
• Understand customer needs and recommend suitable products.
  
• Achieve individual sales targets and contribute to overall store performance.
  
• Promote store specials, promotions, and new products.
  
• Upsell and cross-sell products where appropriate.
  
• Handle customer queries, complaints, returns, and exchanges.
  
• Maintain merchandising standards and replenish stock on shelves.
  
• Assist with stock receiving and stock counts.
  
• Process cash, card, and account payments accurately.
  
• Perform daily cash-ups when required.
  
• Ensure compliance with company policies and procedures.
  

Requirements

• Grade 12 (NQF Level 4) or equivalent.
  
• 1–3 years' experience in retail sales or customer service.
  
• Experience in the electrical, hardware, or retail industry will be advantageous.
  
• Strong communication and interpersonal skills.
  
• Customer-focused with a passion for sales.
  
• Computer literacy and experience using POS systems will be advantageous.
  
• Good numerical and problem-solving skills.
  
• Clear criminal and credit record.