Retentions Team Leader

Not your average manager? Know you are meant to be doing bigger and better things?

Contact us today!

ABOUT US

We are a fast-growing international immigration services company, dedicated to connecting with clients around the world and providing market leading solutions that change lives.  Our Cape Town performance marketing team is at the heart of this mission — a high-energy, dynamic environment where ambitious sales teams drive client retention, boost revenue, enjoy life changing earning opportunities.

By combining persuasive communication, exceptional client care, and advanced industry lead technology, we deliver results.

“Lead, inspire, and retain — join our team and drive success while unlocking your leadership potential!”

ROLE PURPOSE

As a Retention's Team Leader, you’ll be the driving force behind a high-performing retention team.  You will coach, mentor, and inspire agents to achieve individual, team, and business targets. This role is about keeping clients engaged, maximizing retention, and creating a motivated, results-driven team that consistently delivers exceptional outcomes. Our leaders lead from the front. People do what you do ,not what you say.

With energy, leadership, and a passion for growth, you will shape the team’s performance, support their development, and ensure smooth, efficient operations — all while contributing to the overall success of our Cape Town operations.

WHAT WE’RE LOOKING FOR

• Ambitious leaders with drive, determination and resilience in international markets.


• Experienced in sales or upgrade upsell environments (2–3 years minimum).


• Confident communicators with fluent English.


• Strong coaches and mentors who thrive under pressure and motivate their team.


• Sales-minded professionals who never settle for “no” and push for results.


• Team players with a hunger for success, big goals, and bigger rewards.


• Willingness to work flexible shifts as required.
  


• High energy humans who inspire people everyday.

ASK YOURSELF:

• Do you have the character and aura to inspire a team and drive performance?


• Can you coach, mentor, and hold agents accountable while maintaining high morale?


• Are you ready to lead a team to exceed retention and sales goals?


• Do you want a role where your leadership skills directly impact company success and growth? and ultimately your earnings

If your answer is YES, this is the opportunity you’ve been waiting for!

WHAT’S IN IT FOR YOU:

• A vibrant, supportive culture and high-energy working environment.


• Endless career growth and leadership development opportunities.


• Competitive salary package aligned with your skills and experience.


• Attractive commission opportunities with significant earning potential.


• Exciting incentives, cash prizes, and extra perks.


• Flexible shifts, Monday to Friday (including Fridays or Saturdays).


• Being part of a dynamic, purpose-driven team with a shared vision for success.
  

HOW TO APPLY

If you’re ready to take your leadership skills and career to the next level, we want to hear from you! Apply directly via the link, or reach out to us by email or WhatsApp.

✔️ Email: [email protected]

✔️ WhatsApp: +27783489554

If you don’t hear back within 5 days of submitting your application, please consider your application unsuccessful.