Sales and Application Specialist

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

Wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. Our employees push the boundaries of what is possible, creating value through quality and innovation and helping shape new ways of seeing the world.

We’re looking for a Sales & Application Specialist to join us in Randburg, South Africa with extensive travel across South Africa and Africa.

Join our ophthalmology business and help customers access technology that supports their clinical work. You will combine medical sales expertise with applications support, building strong relationships with customers and key opinion leaders while supporting our portfolio of devices and related consumables.

Your Role

You will develop new business, strengthen customer relationships and provide applications support and maintenance for our installed product portfolio. Understanding customer needs and translating product knowledge into practical guidance, you will help achieve sales targets and deliver a consistent customer experience.

Working with colleagues across sales, marketing and customer service, you will identify growth opportunities, support existing customers and maintain high standards of quality, compliance and professionalism.

The role of Sales & Application Specialist will involve:

• Proactively identifying new sales opportunities, developing prospective customers and converting opportunities into sales.
• Achieving or exceeding agreed sales targets, including ophthalmology equipment sales, while supporting customer acquisition and territory growth.
• Providing applications support and maintenance for the installed product portfolio, helping customers address questions and troubleshoot problems.
• Presenting products and services that meet customer needs, clearly communicating their features, benefits and value.
• Building lasting relationships with existing and prospective customers, providing responsive service that supports satisfaction and loyalty.
• Supporting key opinion leaders in ophthalmology and developing relationships with relevant internal and external stakeholders.
• Maintaining detailed product knowledge and using your training experience to help customers understand product applications.
• Monitoring market trends, competitor activity and industry developments, translating insights into opportunities for growth.
• Maintaining accurate Salesforce records of customer interactions, sales calls and pipeline progress, and achieving agreed call rates by customer type.
• Collaborating across departments to support company objectives and provide coordinated customer support.
• Providing additional regional support for the wider company portfolio of devices and related consumables when required.
• Following sales processes, company policies, industry regulations and Quality Assurance and Regulatory Affairs requirements.