Sales and Customer Support Administrator

Are you a target-driven sales and
administrative professional who thrives in a fast-paced business environment? Our
client, a leading business solutions provider that empowers
organisations with tailored growth strategies, operational support, and
innovative business services is looking for a dynamic, highly organised Sales
and Marketing Administrator to join their growing team.

This is a versatile, high-impact role that
blends proactive lead generation and sales conversion with end-to-end
operational support. If you are resilient, possess an exceptional command of
English, and love turning warm leads into secured appointments while keeping
administrative workflows running smoothly, we want to hear from you!

This is a 3-month fixed duration contract

Key
Responsibilities

• Sales
  Pipeline & Outreach: Proactively manage the CRM lead
  pipeline, execute daily phone and email outreach (including cold calling
  and objection handling), and convert leads into booked meetings and closed
  sales.
  
• Meeting
  Logistics & Calendars: Take full ownership of Calendly booking
  management, including scheduling, setting up reminders, and coordinating
  meeting logistics.
  
• Financial
  & SLA Admin: Prepare basic quotes, generate invoices,
  track payment follow-ups, capture supplier invoices, and assist with
  contracts and SLA tracking.
  
• Client
  Engagement & Support: Serve as a confident, professional point
  of contact across email, WhatsApp, phone, and social media platforms,
  addressing customer queries with excellent etiquette and care.
  
• Social
  Media & Marketing Support: Schedule and monitor the social media
  content calendar to keep the brand active and engaging.
  
• Reporting
  & Compliance: Keep CRM records accurate and updated
  while ensuring all client data is handled with strict confidentiality in
  line with POPIA guidelines.
  

Requirements

• Target-driven mindset with a strong ability to
  self-manage a daily call and follow-up cadence.
  
• Impeccable
  spoken and written English, superior grammar, and outstanding attention to
  detail in all correspondence and documentation.
  
• Tech &
  CRM savvy with proficiency in MS Office Suite (Word, Excel, PowerPoint,
  Outlook), comfortable working within CRM systems, and experienced with digital
  tools like Calendly.
  
• Exceptional
  planning, organisational, and coordination skills with the ability to work
  independently without constant supervision.
  
• Deep respect
  for privacy and careful handling of data in alignment with POPIA requirements.