Sales Applications Engineer

DRIVE DIGITAL TRANSFORMATION ACROSS CONSTRUCTION & MINING SITES. Drive Digital Transformation Across Construction &
Mining Sites

Are you a technically astute professional with a passion for construction technology and customer engagement? SQ1 Recruitment is partnering with a leading technology solutions provider in the construction and mining sector to appoint a Sales Application Engineer based in Centurion (hybrid model). This pivotal role combines pre - and post -sales technical support with strategic key account management, ensuring customers receive tailored, high -performance solutions while driving long -term account growth. It’s an exciting opportunity to blend technical expertise, consultative solution design, and relationship -building in a fast -evolving, digitally connected industry.

KEY RESPONSIBILITIES:

Pre -Sales Technical Support

• Partner
  with the sales team and customers to understand operational needs and
  technical specifications.
  
• Provide
  technical consultations, solution design, and tailored product
  recommendations.
  
• Deliver
  compelling product demonstrations, presentations, and technical workshops.
  
• Prepare
  detailed technical proposals, RFQs/RFP responses, and supporting
  documentation.
  
• Conduct
  feasibility assessments, ensuring solutions meet compliance and
  application standards.
  
• Contribute
  to cost estimations and technical risk evaluations during the quotation
  process.
  

Solution Development & Application Engineering

• Customize
  and configure solutions to meet specific customer and industry
  requirements.
  
• Interpret
  technical drawings, system requirements, and specifications accurately.
  
• Collaborate
  with internal engineering and product teams to ensure optimal solution
  design.
  
• Provide
  technical validation and support application testing where required.
  
• Identify
  product enhancement opportunities based on client feedback and industry
  trends.
  

Post -Sales Technical Support

• Support
  field technicians with installation, commissioning, and troubleshooting.
  
• Provide
  ongoing technical assistance to ensure optimal system performance.
  
• Resolve
  technical challenges promptly to maintain high customer satisfaction.
  
• Coordinate
  escalated support cases with service, operations, and engineering teams.
  
• Deliver
  customer training on system usage and best practices.
  

Key Account & OEM Relationship Management

• Build
  and nurture long -term relationships with key strategic accounts.
  
• Serve
  as the primary technical point of contact for major customers.
  
• Conduct
  account reviews to identify upselling and cross -selling opportunities.
  
• Align
  technical solutions with customer growth objectives.
  
• Develop
  and maintain strong relationships with OEM partners, staying current with
  emerging technologies and product developments.
  

Revenue & Growth Contribution

• Strengthen
  technical positioning to support sales targets and competitive
  differentiation.
  
• Identify
  new application opportunities within existing accounts.
  
• Contribute
  technical insights to forecasting and long -term account strategies.