Sales Business Development Manager & Core Sales Lead

icon building Company : Tower Group
icon briefcase Job Type : Full Time
icon geo-alt Durban, Kwazulu-Natal

Number of Applicants

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Job Description - Sales Business Development Manager & Core Sales Lead

ROLE DESCRIPTION:

  • Monitor day-to-day “Sales Core Desk” and “Business Development” sub teams’ performance for Area.
  • Drive high quality level towards our smaller-and mid-sized customers (Core Accounts), through digital & voice channels.
  • Drive performance within the team by exceeding Quality promises and Sales relevant Key Performance Indicators.
  • Drive team to proactively react to ad-hoc initiatives such as fill a certain vessel / upsell specific product(s).

    • ROLE RESPONSIBILITIES:

  • Coach and steer Sales Core Desk and Business Development sub teams to achieve targets.
  • Hold responsibility for team´s performance.
  • Create and maintain an open communication channel within Department, Area and Region stakeholders.
  • Review and tune team´s workload to ensure delivery effectiveness.
  • Promote the company standards application and ensure documentation of local guidelines, where applicable.
  • Ensure functional training requirements are fulfilled.
  • Prepare calls, conduct calls, report and follow-up on calls for incubation accounts, where applicable.
  • Evaluate customer potential (Forecast/Budget) and conduct incubation accounts Sales planning.
  • Selectively engage in Trade Management discussions on important matters.
  • Deliver feedback on market conditions, including rate levels and competition activities, to relevant stakeholders.
  • Follow-up on open Sales Leads and Opportunities.
  • Look for continuous Sales Core Desk and Business Development process improvement.
  • Manage and control Sales Core Desk and Business Development teams functions according to guidelines set by Sales director and Area Management.
  • Develops Sales strategies to increase business volume.

    • ROLE SKILLS:

  • University degree or equivalent.
  • Very good command of written and spoken local language and English.
  • Advanced working knowledge of MS Office tools.
  • Able to work well with others and follow guidelines.
  • Hands on mentality to approach existing and new customers.
  • Customer oriented attitude with willingness to set limits.
  • Receptive and be able to grasp new ideas.
  • Capable to work under pressure.
  • Result driven team player with proactive attitude.
    • Original job Sales Business Development Manager & Core Sales Lead posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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