Sales Consultant

Job Summary

Sales: Part time programmes: The role of a career consultant for the part time programmes: Relationship building; Researching the market and related products; Presenting the product or service in a structured professional way face to face marketing. B2C sales involve direct selling to the consumer or end user as well as small medium enterprises.

Duties & Responsibilities

Sales activities include: maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new enrolments; responding to incoming email and phone enquiries; acting as a contact between a company and its existing and potential customers; negotiating the terms of an agreement and closing sales; gathering market and customer information; representing the company at trade exhibitions, events and demonstrations; challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions; recording sales and order information and reporting to the direct campus manager / sales director and national sales manager, or entering figures into a computer system (CRM); reviewing your own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' needs and requirements; making accurate, rapid cost calculations and providing customers with quotations; attending team meetings and sharing best practice with colleagues.

Skills

Requirements:

Strong understanding of customer and market dynamics and requirements.

Proven ability to achieve sales quotas.

Course consultant must also be willing to work on a flexible schedule (when required).

Work experience & skills:

Basic reading

Writing and arithmetic skills

Exceptional negotiation and persuasion skills

Effective written and verbal communication skills

Marketing and sales skills

Interpersonal skills

Customer service skills

Analytical skills

Assertiveness

Computer skills

Consultative skills

High energy level

Flexibility/Adaptability

Influencing skills

Initiative

Innovation/Creativity

Learning ability

Motivation

Record keeping

Problem solving/Decision Making

Sensitivity

Tact

Team Skills

Technical Knowledge/Proficiency

Tenacity

Tolerance of stress

Experience & Qualifications Required

2-3 Years experience