Sales Consultant - Endoscopy Urology | Gqeberha

Areas of Responsibility

• Responsible for
  the sales of the Endoscopy and Urology range of products, including maintaining
  and growing existing business and expanding of sales within the assigned
  territory;
  
• Scheduling and
  attending appointments with existing and potential customers;
  
• Demonstration
  of products to Clinical personnel;
  
• Completion of
  weekly planner and activity report for submission to direct manager;
  
• Achieving Sales
  Targets;
  
• Responsible for
  networking with and development of relationships with new customers and
  managing existing customers;
  
• Counting and
  Management of consignment stock;
  
• Requesting and
  following up on quotations;
  
• General
  Administration associated with the position;
  
• All activities
  to be recorded on Force Manager CRM.
  
• Clear
  responsibility and accountability of the following SBU’s: Endoscopy,
  Omom, Fibroscan, Urology, Critical Care and Storz.
  

1.Responsible for Marketing Activities:

1.1 Marketing:

• Assist the
  National Product Managers with Journal clubs, workshops/ VISTA meetings and
  various conferences as needed;
  
• Assist the
  Sales managers with the Sales budgeting per territory for the SBU;
  
• Effective
  implementation of tactical and strategic plan;
  
• Effective
  marketing activities including congresses and customer workshops and
  educational events;
  
• Daily calls to
  customers and new prospects;
  
• Effective
  promotion of all products offered
  
• Sales Knowledge
  to allow for effective selling of product features and benefits;
  
• Evaluation,
  analyses and report on Competitors’ products, drive strategies and driving
  appropriate business responses.
  

1.2 Customer Relations:

• In your product
  and marketing capacity establish a network with the stakeholders in the
  Hospitals: Physicians and Key Opinion Leaders;
  
• Build and
  maintain strong relations with all stakeholders, including customers, payors,
  government and employees in representing our full line of products and
  services;
  
• Attending to
  appointments with Customers and prospects;
  
• Gather customer
  requirements in cooperation with Sales managers to ensure customer
  satisfaction;
  
• Assist when
  needed with Successful congresses and training workshops;
  
• Assist with
  Identifying the correct customers to attend product training to ensure an ROI;
  
• Manage
  relationships with all customers, prospects and key opinion leaders where
  needed;
  
• Maintain good
  relations and communication with internal customers i.e., Customer Services,
  Finance Department, Logistics and Management;
  
• Utilising
  customer profiling and mapping tools to grow product families according to
  customer need but in line with our business strategy and focus products.
  

1.3 Sales Reports and Administration:

• Achieve monthly
  and quarterly sales budgets for the SBU;
  
• Achieve annual
  sales budgets per SBU;
  
• Assist where
  need to attend to Daily Ariba/Trade world, tender input and quote requests;
  
• Expense claims
  handed in on time as per the schedule received from Finance with correct cost
  allocations;
  
• Monthly reports
  to the Sales Managers submitted before 5th of the month;
  
• Weekly call
  reports and Weekly call planners to be recorder on Force Manager and to be sent
  to the Sales Manager;
  
• Compliance to
  regulatory SOP’s, SA Regulations and Code of Business Ethics;
  
• Maintain the
  Company’s ethical position.
  
• Effectively communicate and manage Company business
  conduct policies.
  

2. Training:

2.1 Sales Representative role:

• Maintain a high
  level of motivation to ensure marketing function is well implemented;
  
• Preparation and
  conducting of presentations at Sales Consultants’ - and management -meetings;
  
• Assist Sales
  Managers with product queries and/or technical/clinical application
  information;
  
• Manage your
  portfolio by living the company values.
  

2.2 Training Events:

• Identify and
  implement educational events for customers to achieve growth;
  
• Manage the
  implementation of workshop activities with sales team and customers;
  
• Train new
  customers on the range of products as set out by your manager;
  
• Assist with
  Identifying workshops and educational events that will deliver a ROI and result
  in product growth;
  
• Participate in
  company business and sales meetings and provide input to management;
  
• Attend and
  assist when needed for planning of all congresses identified.
  

3. Administrative Duties:

3.1 Reports:

• Adhere to
  credit policies and procedures of the group;
  
• Maintain all
  administrative responsibilities associated with this position, monthly
  reporting on marketing activities;
  
• Ensure all
  product and marketing activities comply with legal and ethical standards;
  
• Managing all
  company expenses within the marketing budget provided;
  
• Adhere to any
  legal or medical requirements and inform management of changed requirements;
  
• Submit monthly
  report to senior management and record all activities on Force Manager CRM.
  

4. Stock management:

• Assist with
  Stock rotation and slow -moving identification and returns;
  
• Assist Sales
  Managers with input from the field on stock ordering and give feedback on stock
  requirements from the field;
  
• Management of
  consignment stock allocated to customers on request from Sales Managers;
  
• Management of
  boot stock allocated to yourself and rotation of stock when needed to reduce
  unnecessary expiration of products;
  
• Should a
  procedural kit procedure be implemented in the SBU – the responsibility of
  managing this and evaluating the effectiveness of it remains your
  responsibility;
  
• Give effective
  feedback to Management on Consignment stock;
  

Requirements

Qualifications

• Grade 12
  (Matric) is a minimum requirement;
  
• A relevant
  degree or diploma is an advantage;
  
• Any
  medical -management or -marketing qualification would be a definite advantage.
  

Experience Required

• Previous Sales
  experience;
  
• Medical
  experience is a preference and previous experience in a similar position such
  as Endoscopy, Urology, Critical Care or any experience in the Medical Industry
  would be an advantage;
  
• Knowledge of
  the target group of customers such as Stock Controllers, Pharmacy Managers and
  relevant Support Staff, will be an advantage;
  
• Clinical and
  product knowledge will be a definite advantage;
  
• Existing
  relationships with customer base will be a definite advantage;
  
• Computer
  literacy and proficiency on MS Office, specifically Excel (level 2 at least)
  and MS Word is a requirement for this position
  

Skills/Competencies

• Advanced
  planning and organizational skills;
  
• Excellent
  written & verbal communication skills;
  
• Excellent
  interpersonal skills;
  
• Negotiation
  skills;
  
• Project
  management skills;
  
• Knowledge of
  marketing analysis, practices, strategies, planning;
  
• Strong
  analytical, organizational and decision -making skills;
  
• Strong
  understanding of business and financial drivers;
  
• Strong
  influencing skills to present new ideas promoting collaboration and generate
  buy -in;
  
• Ability to work
  independently and as a team member, while using discretion in decision making
  and sound judgement in problem solving;
  
• Demonstrated
  follow -through, initiative, attention to detail and drive for continuous
  improvement;
  
• High level of
  energy and stress tolerance required;
  
• Ability to work
  well under pressure and maintain positive, enthusiastic attitude;
  
• High level of
  motivation and vision and results orientated;
  
• Ability to work
  effectively in a team environment and build strong working relationships;
  
• Ability to work
  in a fast -paced environment and meet deadlines;
  
• Time management
  to be efficient;
  
• Work Ethics;
  
• Ability to
  travel extensively in the country and when needed to travel abroad;
  

Benefits

• Market Related basic salary
  
• Travel allowance
  
• Fuel Card
  
• Cell phone allowance
  
• 50% medical aid and provident fund contribution