Sales Enablement Specialist Associate

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

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The Senior Sales Enablement Specialist Associate is responsible for designing, delivering, and driving impactful learning programs that enhance the capability, productivity, and performance of sales teams. The role partners closely with Sales Leadership, Marketing, Product, and HR teams to build scalable learning solutions aligned with business goals, go-to-market strategies, and revenue growth.

Function: Sales Solutions

Reports to: Manager Sales Solution & Enablement

Key Accountability:

1. Sales Training & Facilitation

• Deliver engaging instructor-led, virtual, and blended learning programs for sales teams across multiple levels.
• Facilitate onboarding programs for new sales hires to accelerate ramp-up and productivity.
• Conduct workshops on sales skills, consultative selling, negotiation, customer engagement, pipeline management, and solution selling.
• Lead coaching sessions, role plays, simulations, and field learning interventions.

2. Sales Enablement Strategy & Content creation

• Support the development and execution of sales enablement strategies aligned to business priorities.
• Collaborate with Sales Leaders to identify capability gaps and training needs.
• Drive adoption of sales methodologies, tools, playbooks, and CRM processes.
• Enable sellers with relevant content, messaging, and customer conversation frameworks.
• Design high-impact learning content, facilitator guides, participant workbooks, e-learning modules, and sales playbooks.
• Create customer-centric training materials tailored to different market segments and sales roles.
• Continuously update training content based on market trends, product changes, and business needs.

3. Coaching & Performance Support

• Partner with frontline managers to institutionalize a coaching culture.
• Conduct sales observations, feedback sessions, and coaching interventions to improve seller effectiveness.
• Provide reinforcement learning and performance support tools to sustain learning outcomes.
• Act as the central point of coordination between marketing, leadership, and sales teams

4. Measurement & Reporting

• Track training effectiveness using business and learning metrics.
• Analyze learner feedback, performance data, and sales impact.
• Provide regular reports and recommendations for continuous improvement.

Required Skills & Competencies

• Strong facilitation and presentation skills
• Sales enablement and adult learning expertise
• Consultative selling knowledge
• Coaching and mentoring capability
• Stakeholder management and influencing skills
• Instructional design and content development
• Project and program management
• Data analysis and business acumen
• Excellent communication and interpersonal skills

Required experience:

• 5+ years of experience in Sales Training, Sales Enablement, Learning & Development
• Experience working with sales organizations in a regional or global environment
• Exposure to CRM platforms, digital learning tools, and sales enablement platforms
• Certification in coaching, facilitation, or instructional design preferred

Interpersonal Skills; Written & Verbal Communication Skills; Planning & Organizing Skills; Presentation Skills; Problem Solving Skills; Data analytical skills