Job Purpose
To maximize revenues of the hotel by driving maximum contribution from
all producing segments through the various sources. To develop and co -ordinate
various programs and policies relating to all marketing and promotional
activities of the hotel.
Major Areas of
Responsibility
§ Plan and Forecast hotel revenue for rooms,
F&B outlets and from various segments
§ Create a work environment that is high in
employee morale and provides constant learning & development and use the
feedback from ESS to draw an action plan
§ Develop systems and procedures that
achieve higher cost efficiency and guest satisfaction
§ Recruitment and Performance Appraisal/
Management of the staff in the department
§ Assist in developing the overall strategic
direction for the relaunch and subsequent growth of the Hotel, adopting a total
Revenue Approach.
§ Prepare appropriate forecasting tools and
strategies to visualize market scenario and develop long range plans
§ Develop a means by which to continuously
measure the program effectiveness as well as to track the trends in local
marketplace and beyond, which would impact demand for the hotel
§ Build an accurate and effective database
of current and potential guests/accounts
§ Maintain accurate and up to date
information on competition’s performance, sales & marketing strategy etc
§ Propose room/F&B pricing strategy in
consideration with hotel’s market positioning, target customer and desired mix
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