Sales Support Specialist | Remote

About the Client:
Client's Company is a leading provider of electronic test and measurement equipment, trusted by some of the world’s most innovative companies. We deliver high-quality rental, sales, and calibration services across a variety of industries.

With over 25 years of proven expertise, Client combines technical knowledge, world-class customer service, and industry-leading equipment to help our clients meet their most demanding testing requirements. We pride ourselves on being a proactive and customer-focused partner, helping organizations accelerate projects and achieve mission-critical objectives.
 

Role Summary
We are seeking an experienced Sales Support Specialist to join our dynamic team. This role is ideal for a proactive and confident professional with strong communication skills and a background in sales support, sales enablement, or inside sales within technology-driven industries.

You will play a critical role in supporting the full sales lifecycle—from needs assessment and solution presentation to post-sale follow-up and account management. Working closely with account executives and clients, you will ensure opportunities are maximized, relationships are strengthened, and business objectives are achieved.
 

Benefits and Compensation

• Permanent Remote Work
• Highly competitive compensation based on experience
• Paid Time Off  
• Monthly Performance Bonus 
• Annual Bonus 
• Health Allowance 

Key Responsibilities

• Support all stages of the sales lifecycle, including lead qualification, client presentations, quoting, order processing, and follow-up.
• Partner with account executives by preparing tailored sales materials, proposals, and product information.
• Engage directly with clients to assess requirements, answer technical/commercial questions, and recommend solutions.
• Manage post-sale activities, including follow-up, satisfaction checks, and account management.
• Maintain accurate CRM records for visibility across the sales organization.
• Drive inside sales activities such as prospecting, inbound lead management, and nurturing existing accounts.
• Collaborate with internal teams (operations, service, finance) to ensure seamless order execution.
• Monitor industry trends to identify opportunities for upselling and cross-selling.
• Represent Avalon professionally when engaging with U.S.-based clients across aerospace, defense, telecom, semiconductors, and related sectors.
   

Qualifications

• 10+ years of experience in sales support, sales enablement, or inside sales.
• Strong background in test and measurement equipment, electronic components, semiconductors, telecommunications, aerospace/defense, or government contracting.
• Proven success working with U.S.-based clients and building strong business relationships.
• Exceptional communication and interpersonal skills, with confidence engaging executives and technical decision-makers.
• Highly proactive, organized, and independent, while thriving in a collaborative environment.
• Proficiency in CRM platforms (e.g., Salesforce), MS Office Suite, and other sales enablement tools.
• Strong analytical and problem-solving skills with the ability to translate customer needs into tailored solutions.
• Bachelor’s degree in business, engineering, or related field preferred.
   

Why Join the Company?

• Be part of a recognized industry leader with a trusted reputation in aerospace, defense, telecom, and high-tech sectors.
• Work in a fast-paced, collaborative environment where your expertise directly impacts success.
• Contribute to a customer-focused culture that values innovation, trust, and long-term partnerships.
• Grow your career within a company that invests in its people and celebrates achievements.
• Play a role in projects that support cutting-edge technologies and national defense initiatives.