Salesforce Administrator

Job summary

We are building a modern GTM Systems organization focused on scalability, reliability, and operational excellence. As a Salesforce Administrator, you will work closely with Senior and Lead Admins to deliver high‑quality declarative solutions across Sales, Service, Revenue, and Experience Clouds. This is a hands‑on, execution‑oriented role. You’ll configure features, maintain automation, troubleshoot issues, and contribute to ongoing platform hygiene while learning to operate within release management and governance standards.

What you will do

• Configure and maintain core Salesforce functionality in Sales Cloud and Service Cloud, with exposure to Revenue Cloud (RCA) and Experience Cloud


• Build and maintain record‑triggered Flows, validation rules, permission sets, and page layouts following established patterns


• Assist with refactoring legacy automation (Workflow Rules / Process Builder) into Flows, using documented standards and templates


• Support quoting and contracting workflows by troubleshooting issues related to RCA, approvals, and document generation with senior oversight


• Execute configuration tasks from the GTM Systems backlog and participate in UAT and regression testing


• Maintain platform documentation, including configuration notes and basic deployment records


• Collaborate with GTM tooling teams on integrations and data hygiene activities (e.g., Outreach, LeanData, Gong)

What you will have

• 3+ years of Salesforce administration experience in a production environment


• Solid understanding of Salesforce data model, automation fundamentals, and security concepts


• Hands‑on experience building and maintaining Flows (with support on more complex orchestration)


• Ability to troubleshoot issues methodically and escalate with clear context


• Comfort working from defined requirements in a release‑managed environment


• Strong communication, attention to detail, and documentation habits

Nice to have

• Salesforce Administrator Certification


• Exposure to Revenue Cloud / CPQ concepts


• Familiarity with Jira and Confluence

Benefits

• Provident Fund


• Medical Aid + Gap Cover


• Employee Assistance Program


• Gym Reimbursement


• Life Insurance


• Disability Insurance


• Sabbatical

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