SAP Commerce Cloud Business Analyst

• Gather, analyse, and document business, functional, and non-functional requirements.
  
• Translate requirements into user stories, acceptance criteria, and functional specifications.
  
• Facilitate workshops and stakeholder engagement sessions.
  
• Collaborate with Developers, Architects, UX Designers, QA, and Product Owners throughout the delivery lifecycle.
  
• Support Agile ceremonies, including backlog refinement, sprint planning, and release activities.
  
• Ensure user stories are ready for development and provide ongoing functional support during sprints.
  
• Coordinate and support User Acceptance Testing (UAT).
  
• Identify risks, process improvements, and solution opportunities.
  
• Manage stakeholder communication and contribute to continuous improvement initiatives.
  

Requirements

• 5+ years' experience as a Business Analyst within Agile eCommerce delivery teams.
  
• Experience with SAP Commerce Cloud (Hybris) implementations.
  
• Strong knowledge of B2B, B2C, marketplace, and omnichannel commerce.
  
• Experience with order management, product catalogues, pricing, promotions, and fulfilment.
  
• Familiarity with ERP integrations, APIs, and system integrations.
  
• Excellent analytical, documentation, stakeholder management, and communication skills.
  
• Experience using Agile tools such as Jira and Confluence.
  

• Retail, distribution, or enterprise eCommerce environments.
  
• Product Ownership, Business Architecture, or Solution Design experience.
  
• Knowledge of UX principles, microservices, and process optimisation.