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Section 21 Pharmacist

icon building Company : Clinigen
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Section 21 Pharmacist

Product Planning and Product Management

  • Establish and coordinate an annual marketing plan for the product portfolio.
  • Develop an annual sales forecast and expense budget to support the Business Plan.
  • Quarterly update in Forecast plans.
  • Annual and monthly inventory/stock forecast.
  • Monitor key financial area’s including the recording of monthly sales, expenditure and cost savings.
  • Knowledge of the scientific and clinical background for the usage of the products.
  • Transfer of the knowledge into reasonable strategies and support activities for sales.
  • Set up pricing scheme for private and hospital customers.
  • Support of tender processes.
  • Comparison of different pricing approaches, such as market pricing or cost pricing.
  • Develop and produce supporting tools for sales and direct marketing in cooperation with agencies where appropriate.
  • Evaluate success of activities with regard to image enhancement and sales support.
  • Control of legal necessities for product issues.
  • Building and management of relationships to key influencers for the distribution of a product e.g. nursing unit managers.
  • Basic understanding for the processes in the value chain of a product in the company.
  • Driving processes, where new or altered operating procedures are needed.

Sales & Gross Profit

  • Achieve sales and gross profit targets according to assigned goals.
  • Analyze sales performance metrics for ongoing improvement.
  • Responsible for joint calling on customers.
  • Analyze competitor strengths, weaknesses, strategies, tactics etc. and identify business opportunities.
  • Analyze month end sales results by product, territory and state to detect sales, market share and activity trends.

Administration

  • Ensure filing and documentation is up-to-date and is compliant with standard processes and formats.
  • Complete required reports within designated timeframes (e.g. finance, monthly KPIs etc.)
  • Participate in the budget and forecast activities for the NPS cost centre.
  • Provide input into the tender process for new accounts as required.
  • Manage Supplier Reviews as required.
  • Liaise with management and staff to ensure projects are conducted efficiently.
  • Providing expert guidance to customers on Section 21 products and processes. Delivering accurate quotes and comprehensive Section 21 documentation as needed.
  • Prepare orders, verifying the validity of accompanying SAHPRA approvals, for pharmacist authorization.
  • Liaise with SAHPRA regarding outstanding applications.
  • Maintaining a record of all interactions with SAHPRA, customers, and suppliers.
  • Generate and distribute quotes and supporting documents to provincial and private clients.
  • Follow up on outstanding orders, outstanding approvals and deliveries for customers and suppliers.
  • Notifying customers when the validity of their approvals will expire and needs to be renewed.
  • Record keeping of all outstanding orders and ensure stock is send out once all documentation is in place and stock is available.
  • Requesting International Supplier Quotations for new products.
  • Completing NAPPI code applications and reinstating current NAPPI codes.
  • Credits - Handling of all upliftment, returns and credit notes.
  • Maintain and update vendor information and pricing data, including price update notifications, for Orderwise, Medikredit, Dischem, Surgicom, MIMS, and other relevant systems.
  • Liaise with Finance to recon the Sec 21 COD account.

Knowledge & Compliance

  • Maintain a current and comprehensive knowledge of relevant competitors and general products.
  • Attend relevant industry conferences to expand knowledge of relevant therapeutic areas.
  • Understand the issues affecting the customers who prescribe our products and patients who use them.
  • Promptly notify pharmacovigilance unit of all adverse reactions reported on relevant products.
  • Maintains up-to-date knowledge of industry trends, cutting-edge practices and techniques, current publications, regulations, etc.
  • Maintain up-to-date knowledge of company standard operating procedures and policies and always ensure compliance.
  • Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards.

Customer Management

  • Establish working relationships with clinicians, pharmacists and nurses.
  • Coach staff in effective practices to build relationships with customers.
  • Oversee customer education in collaboration with the Business Units, ensuring staff knowledge/skill levels meet customers’ needs.
  • Identify and assess business development opportunities.

Clinical Services

  • Ensure all NPS customers’ requests receive appropriate clinical responses.
  • Ensure operating procedures are in place that require NPS orders have the required documentation prior to processing by Customer Service.
  • Manage the customers’ requests during and after hours ensuring appropriate resources/processes are in place to ensure quick response times.
  • Oversee the provision of drug information and educational activities to customers.

Medical Information

  • Provide medical information responses to all internal and external customer enquiries.
  • Maintain the Medical Information database of enquiries received.
  • Participate in the maintenance of the medical information library and resources.
  • Maintain an up-to-date knowledge of Equity Pharmaceuticals products and available resources.

Pharmacovigilance

  • Process spontaneous Adverse Events received to meet local, international, legal, regulatory and corporate requirements.
  • Liaise directly with reporters when necessary (Pharmacists, Patients, Doctors etc.) to request additional information for Adverse Event reports received.
  • Ensure compliance with reporting timeframes for MCC, Corporate PV and licensors have been met.
  • Archiving and maintenance of Adverse Event documents (CIOMS, PSURs, AE files etc.)
  • Provide information/advice on matters concerning Adverse Events and the conduct of Pharmacovigilance.
  • Liaise directly with Regulatory and Customer Service regarding retrieval and testing of products involved in an Adverse Event.
  • Liaise with Regulatory for all product complaint matters.

Education

  • B.Pharm Degree
  • At least 2 years’ experience in a similar role / product knowledge within pharmaceutical environment would be advantageous.
  • Experience with hospital-based medical specialists.
  • Experience with hospital sales channels, commercial mechanisms and processes.
  • Product knowledge, as well as hospital tenders is highly desirable.

Essential

  • Proficient in Microsoft Office suite (Excel, Word, etc).
  • Valid driver’s license with own vehicle.

Behavioral Qualities required

  • Assertive
  • Attention to detail
  • Good interpersonal skills
  • Disciplined
  • Strong communicator at all levels
  • Ability to work under pressure
  • Able to use own initiative
  • Forward thinking and proactive
  • Sound time management skills and deadline driven
  • Company Contribution towards Medical Aid
  • AlexForbes Pension Fund
  • GroupLife
  • Performance Bonus
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