About SEIDOR Networks
Founded in 1996, SEIDOR Networks is a Managed Services Provider (MSP) offering Cloud, Cybersecurity and Networking services.
SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe.
We employ ambitious, motivated people who have a desire to grow personally and professionally in a short period of time. We have an excellent track record of employee retention, achieved through continually challenging ambitious, motivated and talented people who are willing to skill-up and grow within the business.
Our employees are our biggest asset, and we’re looking for natural problem solvers who can think out of the box and push the boundaries.
Position Description
We are looking for a Service Desk Controller to join a dynamic IT Managed Services team.
The Service Desk Controller is responsible for attaining a maximum utilization of internal and field resources through daily dispatch of service requests, by monitoring and managing incoming tickets to be dispatched to the appropriate resource.
He/she must provide support in an efficient and accurate manner. The goal is to make sure that customer value is maintained to the standards set forth by the company.
Role Requirements
Key Responsibilities
Additional Responsibilities
Key Attributes
Johannesburg, Gauteng, City Of Johannesburg Metropolitan Municipality; Gauteng
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