Senior Account Manager

·         Build
and maintain strong long lasting relationships with assigned customer accounts

·         Ensure
service quality and responsiveness by acting as the primary point of contact
for customer needs.

·         Drive
account retention and growth by increasing wallet share through cross -selling
and solution alignment.

·         Develop
a deep understanding of customer operations and challenges to identify
opportunities for the company products and services.

·         Collaborate
with internal teams, including product marketing, supply chain, and
engineering, to deliver tailored solutions and support.

·         Monitor
account performance, prepare reports, and provide insights to management on
growth opportunities and risks.

·         Negotiate
commercial terms in line with company policies and strategic objectives.

·         Stay
informed on market trends, competitors, and industry developments to maintain a
competitive edge.

Requirements

·         Grade
12

·         Relevant
tertiary qualification preferred

·         Demonstrated
success in account management, sales, or business development, preferably in
automation or similar sectors.

·         Strong
commercial acumen with experience managing a diverse portfolio of key accounts.

·         Excellent
interpersonal, communication, and negotiation skills.

·         Ability
to work independently and collaboratively across teams.

·         Proficiency
in CRM systems and reporting tools.

·         Valid
driver’s licence and willingness to travel extensively within the region as
required.