Job Description

To analyse, document, and maintain business requirements for products, processes, procedures, and systems. This includes gathering and verifying requirements with stakeholders and translating them into comprehensive requirement packages to guide application development. The job supports defining business needs for new or enhanced products, services, and optimised processes, ensuring alignment with strategic objectives and enabling effective, value-driven solutions.

Hello Future Senior Business Analyst

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our Enablement talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Elicit, analyse and document business requirements (including BRS/WR), ensuring completeness for project gating and Confluence documentation.
• Translate business needs into clear user stories with acceptance criteria for Tech Pods.
• Support end‑to‑end delivery across discovery, solution design, development, testing (UAT), and implementation.
• Collaborate closely with PMO, Product Owners, Developers, Designers, Data teams and Compliance.
• Participate in gate sessions, SteerCo preparation, and project prioritisation processes.
• Support Jira ticketing (e.g., cloning, logging, tracking dependencies).
• Ensure alignment to nav» design standards, new look-and-feel considerations, and platform dependencies.

    You will be an ideal candidate if you have:

• 3–5 years’ experience as a Business Analyst in a digital product or financial services environment.
• Relevant BA certification (CBAP, IIBA) advantageous.
• Experience working within agile teams (Scrum/Kanban).
• Strong business process mapping and optimisation capability.
• Ability to interpret data insights and collaborate with BI teams.
• Familiarity with Confluence, Jira, and core artefact management.
• Exposure to multi‑disciplinary product environments with strong stakeholder complexity.
• Understanding of digital banking, financial tools, and the broader FNB ecosystem (home journeys, money management, marketplace, payments, etc.).
• Strong stakeholder engagement — particularly with multiple nav» squads, PMO, and external teams.
• Ability to drive clarity in ambiguous environments and simplify complex concepts.
• Customer‑centric mindset with appreciation for solutions that lead with the end user/ customer experience in mind.
   

   You will have access to:

• Opportunities to network and collaborate.
• Challenging working enviroment
• Opportunities to innovate.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

11/02/26