Senior Business Process Analyst

• Engage with business stakeholders to understand end-to-end business processes and tools across Sales, Opportunity-to-Order and related functions.
  
• Conduct one-to-one process discovery sessions and stakeholder interviews.
  
• Document current-state processes in Signavio using BPMN standards and agreed modelling conventions.
  
• Validate process maps with SMEs.
  
• Analyse processes and tools to identify regional variations, inconsistencies and opportunities for standardisation.
  
• Identify process inefficiencies, bottlenecks and improvement opportunities.
  
• Present findings and recommendations to stakeholders and programme leadership.
  
• Support development of a global process repository.
  
• Ensure documentation supports future process mining, automation and reporting.
  
• Build trusted stakeholder relationships and manage multiple priorities independently.
  

Requirements

Essential Skills

• Business process analysis and documentation.
  
• Strong analytical and problem-solving skills.
  
• Advanced process mapping and BPMN knowledge
  
• Excellent stakeholder engagement, interviewing and active
  listening.
  
• Presentation and communication skills.
  
• Ability to challenge constructively and make
  recommendations.
  
• High attention to detail.
  

Essential Experience

• Experience documenting business processes in medium/large
  organisations.
  
• Strong Signavio experience, or equivalent tools (ARIS, IBM
  Blueworks, Visio etc.) with ability to quickly adopt Signavio.
  
• Experience with Opportunity-to-Order, Lead-to-Cash or Sales
  Operations processes.
  
• Business transformation programme experience.
  
• Experience engaging directly with SMEs and producing
  executive-ready documentation.
  

Highly Desirable

• Salesforce experience.
  
• CPQ/Quoting knowledge.
  
• Order Management.
  
• Process mining experience.
  
• Global process standardisation programmes.
  
• Lean/Six Sigma.