Senior Client Services Analyst

Job category: Banking, Finance, Insurance. Stockbroking

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

Provide professional advice and support on JSE systems and services and expert business knowledge to JSE clients on all aspects of all JSE markets and services including specialised skilled support on the trading, post trade and market data business operations and systems functions.

Customer Service Provider

Provide service directly to internal or external customers

External Consultant

Provide expert advice about products and services to customers and external business partners

Seek diverse learning opportunities and perspectives; quickly apply new knowledge and skill; use work challenges as opportunities to try new learning and innovative solutions

Analyst

Draw conclusions and make recommendations based on qualitative or quantitative data

Results Driver

Take initiative to set and achieve challenging work goals; focuses one’s time and energy to maintain high work standard

• 10 years’ experience preferably in the stock broking environment, relevant to JSE systems and a good understanding of the financial markets with an extensive working knowledge of BDA, MIT and Nutron systems

• Adapting behaviour to meet major changes at work
• A dapting to a major organisational change
• Building and maintaining effective relationships with internal and external stakeholder
• Evaluating resource allocation
• Networking and building relationships.
• Establishing and maintaining collaborative relationships with peers / subordinates / managers
• Communicating complex information orally