Senior Engineering Lead

SENIOR ENGINEERING LEAD

Location: South Africa / Global Delivery Environment
Industry: Enterprise Application Management / Managed Services / Technology Delivery

A leading workforce solutions and enterprise delivery organisation is seeking a high-performance Senior Engineering Lead to support global application management, contractor delivery, and strategic workforce operations within enterprise client environments.

This role is ideal for a senior technology and delivery professional with strong enterprise leadership capability, strategic delivery experience, and stakeholder engagement expertise within managed services and enterprise application environments.

The successful candidate will operate across local and global delivery models, supporting enterprise clients, workforce operations, and service delivery excellence within fast-paced, high-performance environments.

THE ROLE

This role forms part of a global Application Management and Contingent Workforce division aligned to enterprise client delivery frameworks.

You will be responsible for supporting enterprise application management environments, strategic delivery operations, stakeholder engagement, and workforce coordination across global client environments.

The role combines operational leadership, service delivery management, workforce coordination, SLA management, stakeholder engagement, reporting, and enterprise operational support within complex managed service environments.

KEY RESPONSIBILITIES

Engineering Leadership & Delivery Support

• Supporting enterprise application management environments and operational delivery functions
• Driving SLA adherence and operational excellence across delivery environments
• Managing operational workflows, reporting processes, and delivery coordination activities
• Supporting enterprise client delivery models and operational governance requirements

Stakeholder & Client Engagement

• Collaborating with global delivery stakeholders across multiple projects and operational workstreams
• Acting as a client-facing representative within enterprise and managed service environments
• Supporting communication and coordination between clients, contractors, and delivery teams
• Building strong relationships across local and global operational teams

Contractor & Workforce Operations

• Supporting onboarding, contractor management, and workforce delivery processes
• Managing delivery pipelines and operational coordination activities
• Supporting contractor retention and workforce engagement initiatives
• Assisting with operational delivery optimisation and workforce planning support

Documentation, Reporting & Governance

• Managing operational documentation, reporting, and workflow processes
• Supporting operational accuracy, reporting standards, and delivery governance requirements
• Maintaining visibility across pipeline coverage, delivery metrics, and operational performance
• Supporting continuous improvement and operational optimisation initiatives

Talent Pipeline & Delivery Support

• Building and maintaining high-quality talent and delivery pipelines
• Supporting sourcing and operational coordination activities using:
  • LinkedIn Recruiter
  • ATS platforms
  • Enterprise sourcing tools
• Supporting workforce delivery and operational readiness across enterprise environments

WHAT WE ARE LOOKING FOR

Key Requirements

• Minimum 8+ years' experience within:
  • Enterprise technology environments
  • Managed services
  • Application management
  • Strategic delivery operations
• Strong communication and stakeholder management capability
• Experience working within enterprise or managed service environments
• Strong organisational and workflow management skills
• Experience supporting remote and global delivery teams
• Strong understanding of application management and support models
• Comfortable working with ATS platforms, LinkedIn Recruiter, and sourcing tools

KPIs & SUCCESS MEASURES

• Time-to-submit
• Candidate quality ratio
• Contractor retention
• SLA adherence
• Talent pool growth
• Stakeholder satisfaction
• Operational accuracy
• Pipeline coverage

WHO YOU ARE

• A consultative and strategic technology leader
• Comfortable operating within enterprise and global delivery environments
• Highly organised with strong operational discipline
• Client-facing with strong communication and relationship management capability
• Able to work independently and collaboratively across remote teams
• Delivery-focused with strong attention to detail and operational excellence

WHY THIS ROLE

• Opportunity to work within global enterprise delivery environments
• Exposure to international projects and managed service operations
• Opportunity to contribute to high-growth workforce and application management initiatives
• Collaborative environment supporting enterprise clients and strategic delivery operations
• Exposure to AI-enabled delivery models and global operational frameworks