Job Description - Senior Internal Sales Representative Cape Town
Responsibilities:
Identify and penetrate markets:
Proactively explore and expand into new markets to grow customer base. Present compelling proposals and quaotations to attract new customers and enhance spending from existing clients Minimum 5 years of sales experience in the fastener industry Familiarity with Boltpac system advantageous
Customer Relationship Management:
Build and nurture strong customer relationships through technical support through technical support, efficient order management, and personalized service Establish trust by consistently delivering on promises and promptly addressing customer needs Contract Negotiation and Pricing:
Negotiate customer contracts and pricing agreements while ensuring accurate documentation and system input Sales Operations:
Manage incoming sales inquiries and orders across various communication channels, including telephone, email, and social media Provide prompt, accurate, and competitive quotations to potential and existing customers Facilitate the prompt delivery of correct goods, ensuring customer satisfaction and fostering repeat business Conduct account management for assigned customer portfolios Strategically revive dormant accounts through targeted sales initiatives Sales and Target:
Meet and exceed sales targets and budgets, contributing to team success Product Knowledge and Quoatations:
Maintain comprehensive product knowledge, including competitor offerings Prepare accurate quotations and process orders efficiently Administrative Skills:
Demonstrate proficiency in stock control and other administrative processes
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