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Senior IT Infrastructure Engineer

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Job Description - Senior IT Infrastructure Engineer

Job Summary

The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of a hybrid IT infrastructure environment, encompassing on -premises and cloud -based servers, storage, and network systems. The role ensures optimal performance, security, and availability of IT services while supporting continuous improvement through upgrades, patching, and technical documentation.

Key Responsibilities:
  • Deploy, configure, and maintain Windows and Linux servers on -premises and in Microsoft Azure.
  • Manage HP Synergy blade servers and associated storage technologies.
  • Administer Hyper -V clusters and failover configurations for MS SQL Server.
  • Perform patching, firmware updates, and server upgrades.
  • Monitor system performance and proactively resolve issues to ensure high availability.
  • Configure and maintain HP/Aruba network switches and LAN/WAN/VPN connectivity.
  • Support network segmentation and perimeter security.
  • Manage Azure Virtual Networks (VNets) and Network Security Groups (NSGs).
  • Troubleshoot and optimize hybrid network routing and connectivity.
  • Integrate on -prem infrastructure with cloud via VPN and ExpressRoute.
  • Administer IP telephony and VoIP systems; integrate with Microsoft Teams.
  • Provide hardware/software support and maintain telephony documentation.
  • Support Azure services, including Azure AD, DNS, Microsoft 365, SharePoint Online, and Remote Desktop Services.
  • Assist in cloud migration and optimization initiatives.
  • Implement and manage VEEAM backup and disaster recovery solutions.
  • Conduct regular backup validation and lead disaster recovery testing.
  • Provide 2nd and 3rd level support for infrastructure incidents.
  • Participate in standby and after -hours support.
  • Document root cause analyses and contribute to continuous service improvement.
  • Maintain SOPs, topology diagrams, and configuration logs.
  • Report system health, capacity, and risk posture to management.
  • Work with IT Infrastructure Manager and engineers to align with IT strategy.
  • Mentor junior engineers and support knowledge sharing.


Requirements

  • Diploma/Degree in Information Technology or related fields
  • Minimum 5 years’ experience in IT infrastructure engineering.
  • Strong knowledge of Windows/Linux server administration, virtualization, and networking.
  • Experience with HP Servers, Swi​tches, Hyper -V, Microsoft SQL Server, and Azure technologies.
  • Familiarity with ITSM practices (Incident, Problem, Change Management).
  • Proficiency in technical documentation and system architecture.
  • Networking fundamentals and Administration.
  • Documentation/Technical Authoring
  • Knowledge of Systems Architecture.
  • ITIL certification advantageous.
  • HP Networking Certifications
  • Network Professional (ACNP)) will be advantageous.
  • Microsoft Certifications (e.g., AZ -104, AZ -305) will be advantageous.
  • Linux Certifications (e.g., LPIC -1, RHCSA) will be advantageous.
  • Cisco CCNA or CCNP (as complementary networking knowledge) will be advantageous


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