About My Client

Our
client is a well-established destination management and events organisation
that delivers complex travel, sports and event programmes for local and
international clients. Known for service excellence and disciplined operational
delivery, the business works across multiple teams and supplier networks to
create seamless, high-quality client experiences.

Role Purpose

The
Senior Logistics Manager will plan, manage and deliver all logistical
operations and movements for approved local and global sports and event
projects. The role is responsible for coordinating transport, accommodation,
staffing, suppliers and supporting documentation accurately, cost-effectively
and on schedule. The successful candidate will maintain strong professional
relationships, reduce operational risk and contribute to the successful
delivery of each event.

Key Responsibilities

Strategy and Operational Planning

Support senior operational leadership in planning and
executing logistics strategies for confirmed events.

Develop and implement practical logistics plans for the
timely, accurate and efficient movement of people, goods and equipment.

Identify opportunities to improve operational efficiency,
strengthen delivery and reduce costs.

Participate in planning sessions to align logistics
delivery with wider event and divisional objectives.

Remain adaptable to changing operational requirements and
stay informed about developments in logistics and event delivery.

Client and Stakeholder Relationships

Ensure logistics delivery consistently meets or exceeds
client expectations across assigned projects.

Maintain clear, professional and timely communication with
clients and internal and external stakeholders.

Provide accurate logistics information, documentation and
progress updates as required.

Respond promptly and effectively to client concerns or
changes in logistics plans.

Represent the organisation professionally and reinforce a
culture of service excellence.

Logistics Delivery and Systems

Deliver all logistics requirements in line with agreed
project timelines and client specifications.

Use Tourplan, Zoho and other operational systems
effectively for costing, documentation and reporting.

Maintain accurate transport schedules, supplier lists,
manifests and event logistics files.

Coordinate contracting, itineraries, confirmations and
supporting documentation for assigned groups.

Monitor supplier performance and service levels against
agreed standards.

Improve cost efficiency without compromising quality,
service or delivery.

Verify the accuracy of supplier invoices, reconciliations
and payments, and maintain contingency plans for each event.

Administration and Financial Control

Ensure logistics documentation, costings and
correspondence are accurate and submitted on time.

Protect the confidentiality of company and client
information and comply with relevant policies and procedures.

Prepare logistics and financial reports for senior
operational leadership when required.

Monitor event logistics expenditure against budget and
report risks or challenges early, together with practical solutions.

Ensure supplier payments are processed accurately and
within agreed timeframes.

Team Leadership and Collaboration

Assist in supervising logistics staff and allocating
responsibilities according to operational needs.

Monitor the quality and productivity of logistics delivery
across assigned events.

Support the recruitment, training, motivation, performance
management and development of logistics personnel where required.

Promote teamwork, accountability and effective
communication within the operations environment.

Collaborate closely with operations, product, sales and
finance teams to align event delivery.

Provide support to colleagues in other business units and
remain flexible when operational assistance is required outside normal office
hours.

Supplier Relationships

Build and maintain strong working relationships with
logistics suppliers and service providers.

Negotiate and secure competitive rates and service levels
that support successful event delivery.

Maintain up-to-date knowledge of supplier products,
capacity, service quality and reliability.

Source new logistics partners and solutions where
required.

Review supplier performance after each event and address
concerns constructively.

Learning and Development

Continuously build industry and product knowledge through
relevant seminars, conferences, trade shows, workshops and educational events.

Keep abreast of emerging trends, products and best
practices within travel, logistics, sports and events.

Requirements

Minimum Requirements

Matric / Grade 12.

Proven experience in tour operations and logistics.

Demonstrated experience establishing new operational
procedures and systems, preferably within an events-services environment.

Experience identifying and implementing training
requirements.

Experience designing and implementing new processes across
a global or multi-market environment.

Proficiency in Tourplan, Zoho and related operational,
costing, documentation and reporting systems.

Key Competencies

Strong commercial awareness, with the ability to protect
agreed profit margins and manage costs responsibly.

Exceptional attention to detail and consistently high
levels of accuracy.

A positive, flexible and highly organised approach to
work.

Confident client and stakeholder management, including the
ability to manage expectations professionally.

Sound judgement, proactive problem-solving and the ability
to prioritise multiple competing demands.

A collaborative leadership style, with clear communication
and a strong sense of accountability.

Working Hours and Availability

The role may require extended working hours during the
lead-up to event or tour departures.

Weekend and public-holiday work may be required according
to operational demands.

Flexibility to assist outside
normal office hours is essential when urgent operational support is needed.