Senior Solutions Consultant (Coastal KZN, PE, CPT)

The Senior Solutions Consultant is responsible for driving
the growth, positioning, and success of Sumo Tech's product and solution
portfolio within the coastal region. The role combines solution consulting, business
development, vendor relationship management, and product lifecycle management
to ensure customers receive the best technology solutions aligned to their
business objectives.

The successful candidate will identify market opportunities,
develop sales strategies, engage with customers, manage vendor relationships,
and work closely with technical and sales teams to deliver exceptional customer
experiences.

Key Responsibilities

• Solution
  Consulting: Engage with customers to understand their business
  requirements, recommend appropriate technology solutions, develop
  proposals and business cases, and support customers throughout the sales
  and procurement process.
  
• Business
  Development: Identify new business opportunities, build and maintain
  strategic client relationships, conduct solution presentations and
  workshops, and contribute to achieving sales and revenue targets.
  
• Product
  & Portfolio Management: Maintain expert knowledge of Sumo Tech's
  products and services, monitor market trends and customer needs, and
  contribute to product positioning, go-to-market strategies, and portfolio
  growth.
  
• Vendor
  & Partner Management: Develop and maintain relationships with OEMs
  and technology partners, coordinate pricing and special bids, and
  collaborate on customer opportunities and joint initiatives.
  
• Project
  Collaboration: Work closely with delivery teams to ensure seamless
  project handovers, support successful solution implementations, and
  contribute to customer satisfaction throughout the project lifecycle.
  
• Customer
  Relationship Management: Build long-term customer relationships,
  identify opportunities for upselling and cross-selling, resolve customer
  issues, and maintain accurate customer information within the CRM system.
  
• Reporting & Pipeline Management: Maintain sales forecasts, pipeline visibility,
  CRM records, and activity reports while monitoring business performance and
  identifying opportunities for continuous improvement.