Senior Specialist: Insights & Analytics

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: With Vodacom Financial Services commitment to pushing the boundaries in Fintech innovation and our recently launched Vodapay app, we are looking for the highest calibre individuals to help drive our reporting and analytics activities within our Consumer Fintech. This role will deliver the analytics and reporting requirements necessary for understanding the performance and growth within the VodaPay app as well as identifying and executing on opportunities that deliver commercial value. Additionally, you are expected to communicate analyses and findings using high quality visualisations and presentations to business stakeholders and executive management. Your responsibilities will include: Conduct exploratory and in-depth data analytics using SQL, Python and Spark Complete data quality validation to identify deviations from trends and generate possible corrective actions Work with Product Owners to identify opportunities and guide on strategic objective through analytic insights Perform complex analysis on customer characteristics and behaviour to identify opportunities and inform customer value management activities Prepare high quality Power Point and Excel analyses to be presented to end stakeholders Optimize SQL reporting scripts and drive efficiency by facilitating the automation of processes Constant innovation and experimentation to identify opportunities and improvements The ideal candidate for this role will have: Bachelors or honours degree in mathematics, statistics, informatics, information technology or similar At least 5 years working experience in an analysis or reporting related role Expert knowledge and experience in working with SQL, Python and Spark Expert knowledge of descriptive, diagnostic and predictive analytical techniques Experience in working with data visualisation and dashboard tools essential Presentation and communication skills; analytical thinking and problem-solving ability essential We make an impact by offering: Enticing incentive programs and competitive benefit packages Retirement funds, risk benefits, and medical aid benefits Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies Closing date for Applications: 19 June 2025. The base location for this role is Vodacom, Midrand Campus. The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion