Senior Tourplan Consultants

Kendrick Recruitment is currently seeking experienced Senior Inbound Consultants to join a leading luxury travel company based in Cape Town. This full-time role is ideal for a seasoned travel professional with a strong background in the luxury inbound market and a passion for delivering exceptional service.

Key Responsibilities:

• Design, quote, and plan bespoke travel itineraries across Southern and East Africa
  




• Manage all aspects of client journeys from initial quotation to post-travel file closure
  




• Ensure seamless execution of in-country tours and be available on call for guests during travel
  




• Maintain up-to-date and accurate tour administration
  




• Book all necessary services and reconfirm details prior to travel
  




• Coordinate tour-related invoicing and payments with the accounts team
  




• Prepare and deliver precise and comprehensive travel documents
  




• Manage relationships with suppliers and resolve any issues that may arise during the guest’s travel
  

Requirements:

• Minimum of 3 years’ experience in a luxury inbound consulting role
  




• Strong destination knowledge of Southern and/or East Africa
  




• Proficiency in Tourplan is essential
  




• Excellent command of written and verbal English
  




• Professional communication skills and the ability to manage high-profile clients and agents
  




• Strong organisational abilities and attention to detail
  




• Ability to manage a high volume of work while maintaining accuracy
  




• Capable of working independently and within a collaborative team environment
  




• Sound judgement and ability to manage crisis situations calmly and effectively
  




• Strong sense of urgency and ability to meet deadlines
  

Remuneration:

• Competitive and market-related salary
  




• Commission-based incentives tied to performance and sales
  

This is a fantastic opportunity for a driven and professional individual to further their career in luxury travel with a dynamic and growing company.