Senior Travel Consultant - Inbound Groups

Thompsons Africa is a premier inbound destination management company specializing in seamless, fully-inclusive travel experiences across South and Southern Africa. With over three decades of expertise, we are the trusted partner for international travel agents and wholesalers seeking curated, high-touch journeys for their guests.

If you:

• are passionate about travel;
• are highly skilled in logistics;
• have a deep passion for Southern Africa; and
• are a master at creating memorable experiences for inbound group travellers

this opportunity will allow you to turn your skills and passions into an exciting and fulfilling full-time role.

In the role of Senior Travel Consultant - Inbound Groups, you will play a crucial role in understanding and fulfilling our customers' needs by designing, proposing, and securing large, high-value, or complex group travel arrangements.

As a Senior Travel Consultant - Inbound Groups, you will:

• Design and prepare innovative and competitive group travel proposals for our customers.
• Collaborate with suppliers and internal teams to produce customized, curated itineraries and proposals.
• Work closely with the Sales and Group Operations teams to convert opportunities into successful bookings.
• Ensure that every confirmed proposal is handed over to Group Operations efficiently and promptly.
• Stay updated with market trends to bring fresh, creative ideas to our proposals.

The perfect candidate excels in a fast-paced, detail-orientated environment and understands the specific logistics involved with group travel.

What we are looking for:

• Extensive Experience: Proven experience in inbound group travel proposals (minimum of 5 years).
• In-depth Knowledge of Southern Africa: Strong familiarity with destinations, travel products, and services in South and Southern Africa is essential.
• Excellent Communication and Presentation Skills: Necessary for effectively interacting with customers, suppliers, and colleagues.
• Negotiation Skills: Proven ability to negotiate favourable rates and services, with strong influencing skills.
• Organizational Skills: A strong sense of urgency and the ability to manage high volumes of requests, tasks, and deadlines simultaneously.
• Detail-oriented: Remarkable attention to detail is crucial for creating accurate proposals, itineraries, and quality control.
• Proactive: Innovation and the ability to identify opportunities and resolve challenges.
• Team Player: Capable of working effectively as part of a team and mentoring junior team members as needed.