Service Technician - Industry (m/f/d)

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For our location in Johannesburg (Lanseria) we are looking for a

Service Technician - Industry (m/f/d)

Reference code: 19033

Your tasks

• Technical problem diagnosis remotely or at our customers' site


• Providing on-site repairs, installations, off-site remote troubleshooting


• Providing preventative maintenance and repair of equipment (foodprocessing, retail & industrial scales, weigh price labeling and inspection systems as required)


• Listen to customer concerns and communicate all job related topics in an efficient and comprehensive manner


• Set-up and troubleshoot both wired and wireless network connected devices


• Documentation of service calls


• Responsibility for the spare parts inventory in the service vehicle


• Administering the Organisations Quality Manual  


• Proactive sales of our service products and services


• Intermittently lifting 35kg equipment and working in unusual climate (eg. freezer rooms)

Your qualifications

• Associated degree or equivalent Electrical Engineering


• NRCS verification officer/repairer a huge advantage


• Capable of reading wiring diagrams, schematics and spare part break downs


• Experience in repair and installation of PC based devices or processor controlled equipment – such as weigh price labelling, inspection systems and industrial scales


• Good analytical skills for troubleshooting and diagnostics


• Familiar with TCP/IP based connections an dother system bus protocols


• Good PC hardware knowledge & experience in interface technology and in the areas of ethernet & networks


• Strong knowledge of mechanics


• Customer focused and self motivated


• Confident appearance, ability to work under pressure, initiative and organizational skills


• Reliability and flexibility in working hours


• Travel within the service area as required by the position. Up to 75% of the working time.


• Valid driver’s license and clean driving record pulled