Shopping Centre Manager

• Keeps abreast of market activities in
  respect of tenant movement, new developments, major vacancies and other
  landlord’s strategies
  
• Attends meetings / functions related to
  successful operation of Centre i.e. SAPOA, CJP etc.
  
• Assists with a five year maintenance
  plan including allowances for provisions or depreciation where applicable
  (annually) for submission to the Assistant General Manager / Director
  
• Investigates/initiates proposals for
  refurbishments
  
• Maintains a hands-on control of projects
  in hand
  
• Reviews the building status/grade ongoing
  and advise the Senior Management regarding maintaining the standards within
  those grade
  

• Provides accurate information to client
  according to agreed format timeously
  
• Analyses of monthly income /expenses and
  variance reporting
  
• Monitors turnover rentals
  
•  Monitors of all municipal recoveries
  (and general recoveries) on a monthly basis
  

• Prepares and completes budgets as
  required each year
  
• Completes of forecasts timeously as
  required
  
• Reviews market rentals quarterly and
  ensure best possible rate achieved and maintained as per agreed mandates
  
• Assists in formulation of business plans
  for the unit
  
• 5 Year budget – preparation and control
  or as required by the client
  
• Quarterly review and monitoring results
  or as required by the client
  

• Sets and motivates Capex /TI philosophy
  per building in consultation with client
  
• Recommend TI standard specification
  
• Recommend Capex requirements
  
• Ensures we conform to Capex philosophy
  and procedures
  
• Estimates new operating costs
  
• Ensures recovery of operational and
  utility costs in accordance with Lease terms
  

• Undertakes monthly interaction meetings
  with Debtors, Debtors Manager and Leasing to ensure appropriate action taken
  and recommend legal action
  
• Credit Control. Responsible for
  Management:
  
• Arrears
  
• Legal action / liasing with attorneys /
  management as required
  
• Motivate Write-offs to senior management
  / client
  

•  Attends monthly / ad hoc
  interaction meetings all parkades  where
  applicable
  
• In conjunction with the
  responsible person for parking, maintains accurate control of “in house”
  operated parkades
  

• Deals with correspondence / interaction
  with tenants as required
  
• Ensures that leases are timeously
  renewed and all vacant space is let and in a presentable state
  

• Determines and
  recommends  letting mandates (i.e. rental
  levels, installation cost etc) for approval
  
• Undertake lease negotiation
  and maintenance of tenant relationships
  
• Controls new leases and recordal of same
  
• Controls / oversees new installations
  (through technical / operations manager where appropriate) including:
  
• Premises design
  
• Negation/liaison/control with/of
  professionals and contractors
  
• Sign off acceptance of complete premise
  

• Renews Lease Agreements in accordance to
  mandate
  
• Tenant liaison and public relations
  
• Controls/arranges  centre promotions through merchants
  association/s or promotion committee/s or marketing funds
  
• Regular assesses tenants’ turnover,
  stock turn and merchandising to establish both growth needs and/or trading
  difficulties
  
• Monitor and compile foot traffic reports
  

• Checks and authorises payment of
  accounts
  
• Authorises cleaning, consumables,
  electrical and general maintenance orders
  
• Controls wage and salary allocation
  
• Controls municipal payments and
  recoveries there against
  
• Ensures cost effectiveness and
  performance of contractors
  

• Monthly financial statements
  
• Monthly management reports
  
• Accurate budgeting and reporting
  

• Calculates operating costs for
  charge-out to tenants
  
• Ensures recoveries as appropriate
  
• Tenant mix i.e. what business should be
  established / recommended
  
• Networking with tenants, public,
  external organizations
  
• Issues tender documents
  

• Checks and approves payment of accounts
  
• Controls cleaning, consumables,
  electrical and general maintenance
  
• Controls municipal payments and
  recoveries there against
  
• Ensures effective performance of
  contractors
  

• New Tenants
  
• Lease negotiation
  
• Maintenance of tenant relationships
  

• Establishes  and maintains sound public relations
  
• Attracts people to the centre
  
• Control of Advertising Materials
  
• Motivates and assists  tenants to improve their services
  

• Asset Management
  
• Controls/schedules/implements regular
  preventative maintenance program in line with budget constraints
  
• Motivation of refurbishments, major
  repairs as appropriate
  
• Attends site meetings with contractors
  in respect of maintenance/expansion of projects
  
• Monitors progress
  
• Inspection / enforcement of tenant
  responsibilities during and on termination of lease terms
  
• Liaises with appropriate Government,
  Provincial and/or local authorities
  
• Responsible for Compliance of OSH Act
  

• The development of security action
  plans, systems and directives
  
• The management of security guards on
  shift
  
• The establishment and maintenance of an
  emergency preparedness programme
  
• The training of Maintenance and Security
  personnel in Occupation and Health Safety
  
• Report security incidents to our
  management
  

• Works
  to develop and maintain productive business relations with vendors, suppliers,
  contractors, etc.
  
• Acts as a liaison between the Company
  and external contacts.
  
• Ensures effective coordination of
  external services with Company operations.  
  
• Obtains and conveys information as
  appropriate.
  
• Promotes goodwill and a positive image
  of the Company.
  

• Provides
  leadership to assigned personnel through effective objective setting,
  delegation, and communication.  Conducts
  regular meetings to ensure that personnel are well informed of changes in
  policies and procedures.  Discusses areas
  needing improvement.    
  
• Assigns and coordinates personnel.  Directs daily operations.
  
• Identifies, develops, and implements
  training programs as appropriate.
  
• Conducts performance appraisals.  Provides measurable feedback to assigned
  personnel and suggestions for improved performance.  Formulates and implements employee corrective
  actions as needed.
  
• Ensures
  that staffing levels are appropriate.  Interviews, hires, and assigns personnel as necessary.
  

Requirements

• Matric.
  
• Additional
  related maintenance and Centre management training preferred.
  
• Excellent
  understanding of Centre management procedures. 
  
• Knowledge
  of budgeting, service contracts, and leasing agreements. 
  
• Five or more years of related experience, with at least two or more
  years of supervisory experience.