Spanish Customer Service Host

This exciting role as the Spanish speaking Customer Service Host in Cape Town, South Africa in the expanding Customer Support Department offers an opportunity to work within the e-commerce industry, providing exceptional services to international clients and their businesses. The core strength of the company lies in its people, recognizing employees as the driving force of the business. Therefore, the company ensures the employment of high-potential individuals, fostering their career and personal development.

Our client is an international company with offices in London, Cape Town, and Malta.

Your key job responsibilities as the Spanish Customer Service Host in Cape Town, South Africa will include:

• Respond to customer queries via telephone, email, and online chats in Spanish.
  
• Manage all incoming and outgoing contacts in a multimedia environment.
  
• Input pertinent information into relevant databases.
  
• Build and manage customer relationships.
  
• Resolve issues and troubleshoot during shifts.
  
• Handle customer-related queries and take full responsibility for them.
  
• Perform additional tasks as assigned by managers or shift supervisors.
  

Requirements

Requirements for this Spanish Customer Service Host job in Cape Town, South Africa:

• Native Spanish speaker.
  
• Fluency in English and Spanish (speaking, reading, and writing).
  
• Availability for shift rotations.
  
• Completed high school education.
  
• At least 1 year of post-qualification work experience.
  
  

If you meet the above requirements for this Spanish Customer Service Host job in Cape Town, South Africa, we would like to hear from you! Please send your CV through today!