Spanish Travel Consultant - DMC East Africa and Southern Africa

Company : A.b.c. Worldwide Gmbh

Job Description - Spanish Travel Consultant - DMC East Africa and Southern Africa

We are seeking a highly experienced Spanish-speaking Senior Travel Consultant with 5+ years of experience in Southern and East African Travel Consultancy with a DMC. The ideal candidate will have excellent product knowledge and sound geographical knowledge of Southern and East Africa.

Responsibilities:

Understanding and operating company quoting systems and other travel-related programs

Have good product knowledge and sound geographical knowledge of Southern and East Africa

Time management: ability to prioritize, plan and meet deadlines

Effective communication - internally as well as externally

Be professional and offer high service levels at all times

Ability to handle pressure and volume - multitasking

Emergency phone duty

Do various quotations for agents

Obtain and where possible negotiate rates

Ensure these rates are sent to be loaded in the operating system

Use preferred suppliers

Ensure get to visit the preferred suppliers and get to know the products

Put in place and manage provisional bookings

Run all aspects of tours within budget

Produce guide manuals and ensure a smooth operation of the tour

Ensure agent’s information and tour information correspond

Assist with the handling of complaints by gathering feedback from suppliers, guides, etc.

Assist with management and training of junior consultants

Be on constant look out for new venues and activities - advise team & rest of office

Take responsibility for all aspects of tours being run

Doing necessary admin in order for the Accounts department to do their part on your tours

Meet given targets

Any other reasonable work-related assignments being given to you by you direct, or another manager

Create invoices for agents and keep track of payment of the tour

Proofreading marketing materials sent by the agent for promotion of the tour

Double check guides booked for the tour

Request sales updates on groups from agents, get the final booking numbers and ensure we have all information to run the tour

Requirements:

5+ years of experience in Southern and East African Travel Consultancy with a DMC.

C1/C2 SPANISH Language prociency

Excellent product knowledge and sound geographical knowledge of Southern and East Africa.

Ability to prioritize, plan, and meet deadlines.

Effective communication skills, both internally and externally.

Professionalism and high service levels at all times.

Ability to handle pressure and volume while multitasking.

Knowledge of preferred suppliers.

Management and training skills for junior consultants.

Ability to take responsibility for all aspects of tours being run.

Ability to meet given targets.

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Spanish Travel Consultant - DMC East Africa and Southern Africa

Job Description - Spanish Travel Consultant - DMC East Africa and Southern Africa

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