Spec: Technical Specialist

Business Unit, Department, Reporting

Core Description

Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems. Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently. Implements high-level systems and applications. Deploys communication solutions or customer specific solutions to meet business and strategic objectives.

Key Deliverables / Primary Functions

• Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports


• Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services


• Conduct business analysis and business continuity planning


• Engage in consultation with team members


• Manage technical product development in terms of project definition, compilation of project plans and statements of work


• Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion


• Monitor emerging technologies and provide insights and advice in this regard


• Design systems within areas of expertise


• Conduct service delivery planning and control

Core Functional Skills & Knowledge

Core Behavioural Competencies

Minimum Qualifications

Additional Qualification preferred or advantage

Experience

5 years Telecommunication technology experience

7 years Telecommunication technology experience if only Grade 12

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements/ Employment Condition

Workplace/Physical Requirements