Specialist: Domestic Payments CVP

Job Requisition Details

Requisition ID: 147636

Location: Johannesburg, Gauteng

Closing Date: 18 September 2026

Talent Acquisition: Bongiwe Mchunu

Job Family

Business and Commercial Banking

Career Stream

Leadership Pipeline

FAIS Affected

Job Purpose

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).


• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).


• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.


• Contribute to reallocation of affected resources (redundant) by identifying alternative use of skills set and working in collaboration with EXCO members.


• Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping


• Management Information updated.


• Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.


• Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.


• Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.


• Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.


• Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.


• Identify the business issue by observation; analysing management reports and requests from EXCO.


• Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.


• Set expected performance output by meeting and agreeing with management.


• Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.


• Manage internal and external stakeholders by regular meetings and agreeing deliverables.


• Recognise performance improvements by acknowledgement of business improvements from other stakeholders.


• Build trusting relationships with stakeholders by open communication; conducting one-on-one meetings and accepting their input.


• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.


• Identify training courses and career progression for self through input and feedback from management.


• Ensure all personal development plan activities are completed within specified timeframe.


• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.


• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Minimum Experience Level

• Demonstrated 5 to 10 years' experience in the IT sector, with substantial knowledge and experience in Domestic Payments and the associated asset business environment.

Technical / Professional Knowledge

Behavioural Competencies