Specialist: Planning & Optimization

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: Manage network performance, site planning and optimisation, and resolve customer queries Your responsibilities will include: Responsible for Radio Network Planning, Motivations and RF design solutions, integration and post implementation verification of 2G/3G/4G/5G sites, (Greenfield, Rooftops, IBS, Small Cell, CEs, and Special Events). Manage all customer related queries until resolved. Supporting Customer Care, VIP Escalations, PM, Property and EBU/CBU departments. Conduct drive/walk tests, provide analysis and implement solutions on major routes, centres as well as customer queries. Provide ad-hoc network planning reports to requesting internal parties. Ensure planning tool and databases are accurate at all times. Investigate and rectify all network quality faults received from network quality, network performance, CIC, management and the NMC Conduct cluster optimisation. The ideal candidate for this role will have: 3 year degree or National Diploma in Electrical or Electronics in Engineering or equivalent 3 - 5 years relevant experience Telecommunications (GSM & UTRAN) courses essential Minimum of 3 years relevant GSM experience (inclusive of 2 years LTE experience) is essential Core competencies, knowledge, and experience: Computer applications (e.g. MS Office & MAPINFO,IBWAVE) Analysis & Probing tools (e.g., Actix, Sonar, Atoll, Netscout) GSM Knowledge GSM, UMTS & LTE knowledge U2020 Network components Statistical tools Current Vendor UTRAN equipment We make an impact by offering: Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque Retirement funds, risk benefits, and medical aid benefits Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies Closing date for Applications: 4 June 2025 The base location for this role is Midrand East London, Campus The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.