Store Supervisor Mr Price Mall Of Africa

Sales & Customer Experience Management:

• Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets.


• Meet customer service standards and achieve sales targets. This includes new account/membership targets.                             


• Maintain floor housekeeping and visual merchandise standards. 

Team Management:

• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.


• Provide ongoing coaching & mentoring to enable and up-skill store associates.

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.


• Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.


• Oversee the general maintenance of the stockroom to meet housekeeping standards.

Risk Management:

• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.)


• Ensure and enforce overall compliance to policies and procedures.                                                

• Grade 12.
• 2 to 3 years' experience in retail supervisory capacity.
• Knowledge on sales & service management.
• Proficiency in MS Office.
• Effective Communication skills.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.