Strategic Growth Manager (Financial Services)

Strategic Growth Manager

Location: Ideally Cape Town (head office based in Gardens) but ideal candidate can also reside in Johannesburg.

Potion type: Full-time, permanent position.

About the role

Our client is seeking a Strategic Growth Manager to own and grow revenue across a portfolio of enterprise accounts. The role spans the full customer lifecycle: onboarding, value realisation, retention, and expansion using data, commercial rigour, and senior stakeholder engagement to deliver measurable outcomes.

About the company

Our client is a fast-growing technology partner to large enterprises. They value high ownership, low-ego collaboration, and performance in a high-trust environment, and they work cross-functionally to deliver a best-in-class client experience.

Responsibilities

• Own the enterprise client journey end-to-end: onboarding, value delivery, retention, and account development.
• Grow revenue through adoption, upsell, and cross-sell by analysing usage and commercial trends to spot and close gaps.
• Serve as a strategic advisor to senior stakeholders; build multi-level, consultative relationships that drive alignment and outcomes.
• Champion product performance in client environments; remove blockers and embed best-practice implementation.
• Ensure service excellence: oversee SLAs, track tickets and escalations proactively, and coordinate timely resolution.
• Collaborate cross-functionally with Sales, Product, Legal, Support, Finance, Data, and Leadership to deliver a seamless client experience.

What is on offer

• Base salary: R81,250–R120,000 per month, aligned to level and experience.
• Commission: Details to be discussed in offer stage
• Equity: Details to be discussed in offer stage
• Growth & impact: autonomy to shape account strategy, visibility with senior leadership, and the chance to drive meaningful revenue outcomes.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5+ years in management consulting, product management, investment/portfolio management, or a closely related field.
• Strong commercial acumen; connects business drivers to value and revenue outcomes.
• Analytical, data-driven decision-maker with solid problem-solving and project management skills.
• Confident engaging executive stakeholders; excellent communication, influence, and negotiation abilities.
• High-EQ relationship builder who thrives in fast-paced, high-ownership environments.
• Nice to have: analytical/statistical background; familiarity with payments/e-commerce technologies and market trends.
• Logistics: willingness to travel as needed (up to ~30% of your time).