Number of Applicants
:000+
As a Support Engineer, your primary responsibility is to ensure the optimal functioning of our products by delivering first-level technical support to end-users and internal support team.
You will actively engage in addressing software-related issues, collaborating with cross-functional teams to contribute to product improvement projects and ensuring prompt fault resolution. Additionally, you will actively contribute to projects aimed at improving business functionality and efficiency.
What your day will look like
What we are looking for
About OTTera
OTTera, a distinguished white label OTT service provider, with its headquarters in Los Angeles, draws upon a rich 14-year legacy of experience. We excel in providing customized OTT application and FAST channel development, global distribution, comprehensive monetization solutions, and everything in between to clients worldwide. With a team of over 50 spanning multiple continents, we provide a diverse range of thought, direction, and leadership.
At OTTera, we are actively seeking enthusiastic individuals to join our dynamic team. We welcome those who are passionate about contributing fresh perspectives, enhancing our capabilities to execute ongoing projects, and embracing the ever-changing challenges of our industry. Be a vital part of our mission to shape the future of content through our agile methods, strategic foresight, and expertise in this field.
Our core team is headquartered in heart of Los Angeles, and we have multiple team members around the world, including Mexico City, Sao Paulo, Delhi, New York, Paris, Dubai, Shenzhen, Cape Town, London, and Montevideo.
Culture
We pride ourselves on diversity and working with a worldwide team of people from different backgrounds. We have a very collaborative engineering team — we have formal standups twice a week, but also frequent informal standups and rubber-duck sessions to help chat through those sticky little issues we all run into. This is a fast-paced, dynamic environment — there are a lot of moving parts and a lot of different initiatives going on at once. Looking for folks that are organized, flexible, able to self-direct, ask the necessary questions, and help us keep building this amazing rocket as we’re flying it!
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Johannesburg, Gauteng, City Of Johannesburg Metropolitan Municipality; Gauteng
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