Survey Programmer

Potentiam is an embedded offshoring partner that helps mid-sized businesses grow by building dedicated, office-based teams across South Africa, Romania, India and Brazil. 

Our model combines the control of insourcing with the commercial advantages of offshoring. Clients retain day-to-day management of their teams while Potentiam manages recruitment, employment, HR, payroll, facilities, IT infrastructure and employee support. 

We work with organisations across technology, financial services, professional services, healthcare, engineering, energy and business services, supporting functions including technology, finance, operations, sales, marketing, HR and customer support. 

About the Opportunity

The ideal candidate will have experience with Decipher or a similar survey programming platform, combined with strong technical skills in JavaScript, HTML/CSS and Python. You should be comfortable working independently, solving programming and logic challenges, and communicating with both technical and non-technical stakeholders.

Key Responsibilities

• Review questionnaires and understand the overall objectives of each research project.


• Program online surveys using Decipher or a similar platform.


• Build and test complex routing, logic and quota requirements.


• Produce user-friendly and visually appealing survey links.


• Troubleshoot and resolve survey programming issues.


• Manage projects from initial programming through to final data delivery.


• Work closely with Project Managers and researchers to understand requirements and recommend appropriate solutions.


• Communicate technical limitations or alternative solutions when required.


• Occasionally communicate directly with international clients.


• Manage your own workload and prioritise multiple projects to meet deadlines.


• Collaborate with internal teams and researchers to ensure projects are delivered to a high standard.


• Identify opportunities to improve processes and ways of working.

Skills & Experience

• Previous experience in Survey Programming / Market Research Programming.


• Experience using Decipher or a similar online survey programming platform.


• Strong knowledge of JavaScript, HTML/CSS and Python.


• Experience with questionnaire programming, routing, logic and quotas.


• Some knowledge of Unix.


• Strong problem-solving and troubleshooting skills.


• Excellent attention to detail and ability to work to deadlines.


• Good communication skills, with the ability to explain technical concepts clearly.


• Comfortable participating in meetings and communicating with colleagues and clients in English.


• Self-motivated, organised and able to manage multiple projects.


• Collaborative and inquisitive approach to problem-solving.

What We’re Looking For

We’re looking for someone who can combine technical programming ability with strong communication and problem-solving skills. You should be comfortable challenging requirements constructively, recommending solutions and working closely with Project Managers and researchers to deliver successful survey projects.

Why Join?

This is an opportunity to join a small, ambitious and growing business where your contribution will be visible and genuinely matter.

You'll have the autonomy to take ownership of your work, build meaningful client relationships and work closely with different areas of the business rather than operating within a narrow technical function.

For someone who enjoys combining survey programming, problem-solving, technical expertise and client collaboration, this offers the chance to play an important role in the next stage of the company's growth.

If you're an experienced Survey Programmer who takes pride in delivering high-quality work, enjoys working directly with clients and thrives in a fast-moving environment, we'd love to hear from you.

​​​Location and Hours

Midrand, Hybrid - 08:00-17:00 BST



Data Privacy Notice

The personal information you provide during the application and recruitment process will be used solely for recruitment purposes, in accordance with our data protection policies.

For any questions regarding data processing related to HR activities, please contact Chantal Endemann at [email protected].

All data shared with third parties complies with applicable confidentiality and retention requirements.