SYSTEMS ANALYST I

SYSTEMS ANALYST I - CAPE TOWNFull job descriptionListing reference: woolw_000874Listing status: OnlineApply by: 24 June 2024Position summaryIndustry: Wholesale & Retail TradeJob category: FMCG, Retail, Wholesale and Supply ChainLocation: Cape TownContract: PermanentRemuneration: Market RelatedEE position: NoIntroductionUnderstand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.Job description Analyse current systems solutions and business requirementso Interpret and provide input to translate complex business requirements into business requirement definitions and specificationso Analyse and evaluate required system enhancementso Analyse existing systems and interfaces for modification / improvement purposesDesign new or enhanced systems to accommodate business needso Participate in the process design or re-design and translate business / user requirements / processes into a system designo Design system enhancementso Change systems specifications based on testing problems / changing requirementso Design interfaces and solutions with other systemso Complete peer review of team change requests submissionso Provide input to deployment plans based on designsTesting of proposed solutionso Develop system test plans for system, regression and integration testingo Perform systems testing and integration testing, and feedback resultso Assist business stakeholders with functional and integration testing of solutions and changesParticipate in the implementation of new solutions to ensure successful integration into current environmento Manage the creation and hand-over of the system administration procedureso Participate in the post-implementation reviews for completed projectso Ensure SME input during the implementation processSupport current solutionso Attend to user queries, incidents and requests as per ways of workingo Ensure the stability of the existing systems environment in line with agreed SLA’so Provide input and guidance for development and technical support teamso Provide functional leadership and guidanceo Complete peak checks during peak periodsCollaborate with and support ITS and the Businesso Integrate with relevant business and IT stakeholderso Provide system input to design of user training materialo Provide operational support to the business areao Provide knowledge transfer and support to team memberso Collaborate with 3rd party service providers for operational, technical and functional supportCreate and maintain documentationo Develop and maintain all relevant SDLC documentationo Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systemso Update standby and support manuals Minimum requirements Minimum 3 years IT qualificationMinimum 5 years relevant IT experienceWill be required to perform standby duties on rotational basisADDITIONAL CRITERIARetail experience advantageousStrong SQL and relational database knowledgeStrong working knowledge of various system integration formatsExperience working on projects or large continuous improvement initiatives independentlyProject management and testing methodology knowledgeSupply chain knowledge/understanding advantageousTakes ownership, accountability and is self-motivatedAttention to detail is requiredIs aware of and responsive to internal and external events and influences on the technical landscapeAbility to research technology-related concepts, trends and best practices, and apply findingsAppropriately derives and organizes the essence of information to draw solid conclusionsLooks beyond symptoms to uncover root causes of problems to be solvedSynthesises data from different sources to identify trendsDemonstrates a results-oriented mindset in planning and implementing activities/projectsMonitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informedPrepares clear, well-structured presentations using a variety of tools and techniques.Prepares written reports and briefs and communicates ideas clearly.Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.Adjusts to work effectively within new work structures, processes, requirements, or culturesDemonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change