Team Leader, Branch

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I/II, forex and CLO are present).

Type of Qualification: NQF Level 7

Field of Study: Business Commerce

Licenses & Certifications: FAIS Representative



Experience Required

Client Coverage

Personal and Private Banking

5-7 years

RRelevant FAIS qualification and experience. Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Directing People
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Producing Output
• Providing Insights
• Understanding People

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)