Team Leader (Food and Beverage)

Company : Winning Form

Job Type : Full Time

Alberton, South Africa

Job Description - Team Leader (Food and Beverage)

Responsibilities

Ensuring internal Food and Beverage processes are followed.
Ensuring that the Food and Beverage Department is adequately staffed for the shift.
Responsible for managing the Food and Beverage staff during the shift.
Ensuring internal Food and Beverage stock management processes are followed.
Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery.
Ensuring accurate front of house stock reconciliations after each shift in order account for all front of house stock.
Ensuring that the GAAP/POS system is always up and running during operational hours.
Managing Food and Beverage resources during the shift.
Observing and evaluating staff and work procedures to ensure quality standards service.
Submitting stock requisitions to the Storeman to request front of house stock.
Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances.
Ensuring that all wastages and breakages during shift are disclosed and accounted for.
Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity.
Ensuring cash management processes are followed.
Ensuring shortages are addressed and recovered.
Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required.
Ensuring superior customer service and customer experience.
Ensuring timeous submission of daily, weekly, monthly Food and Beverage reports.
Conduct a meeting before the shift starts to direct the team and provide them with daily briefing. Time management of Waitrons/bartenders.
Working closely with Food and Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains customers/punters.
Any other ad hoc duties that might be required.

Qualifications

Valid Driver’s License (Advantageous).
1 – 2 years’ experience in a supervisory role within the Hospitality/Food and Beverage industry
1 – 2 years’ experience in stock control.
Use of the GAAP system.

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About the Company

Winning Form

Hollywoodbets is a sports and entertainment betting operator that was born and bred in Durban, South Africa. Whether you’re in one of our upmarket retail branches or online, our customers can conveniently place bets in style anytime, anywhere. ; ;We’re proud to partner with local and international l...

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Team Leader (Food and Beverage)

Job Description - Team Leader (Food and Beverage)

About the Company

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