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Team Leader - Housekeeping

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Job Description - Team Leader - Housekeeping


Housekeeping Team Leader | Luxury Hotel | Cape Town

Kendrick Recruitment is currently seeking an experienced and detail-oriented Housekeeping Team Leader for a luxury hotel based in Cape Town. This is an excellent opportunity for a dedicated hospitality professional with strong leadership abilities and a passion for maintaining exceptional housekeeping standards within a five-star environment.

The successful candidate will be responsible for supervising and guiding the housekeeping team to ensure that all guest rooms, public areas, and back-of-house spaces consistently meet the highest standards of cleanliness, presentation, and operational excellence.

Key Responsibilities:



  • Supervising daily housekeeping operations and allocating tasks to room attendants and support staff

  • Ensuring all guest rooms, corridors, and public areas meet luxury cleanliness and presentation standards

  • Conducting regular inspections and spot checks to maintain quality assurance standards

  • Identifying and reporting maintenance issues, ensuring timely resolution

  • Supporting training, onboarding, and development of housekeeping staff

  • Providing on-the-job guidance, mentorship, and performance feedback to team members

  • Ensuring compliance with health, safety, and hygiene regulations at all times

  • Maintaining accurate records of room status, cleaning schedules, and operational reports

  • Assisting with inventory control, stock management, and reporting shortages

  • Ensuring efficient use of housekeeping supplies to minimise waste and control costs

  • Responding to guest requests and ensuring prompt resolution of housekeeping-related issues

  • Coordinating with other departments to ensure smooth operational flow and guest satisfaction

  • Supporting VIP room preparation and special guest requirements

  • Assisting with staff scheduling, shift handovers, and daily operational communication

  • Maintaining professionalism and upholding hotel standards at all times

  • Contributing to continuous improvement through feedback, adaptability, and best practice implementation

Requirements:



  • Grade 12 (Matric)

  • Minimum of 2 years’ experience in a housekeeping or similar supervisory role within a luxury hotel environment

  • Strong understanding of housekeeping operations and five-star standards

  • Proficiency in hotel management systems advantageous

  • Excellent leadership and team coordination skills

  • Strong attention to detail and high standards of cleanliness and presentation

  • Good communication and interpersonal abilities

  • Ability to work under pressure in a fast-paced environment

  • Strong organisational and administrative skills

  • Proactive, hands-on, and solutions-driven approach

Package:



  • Salary negotiable depending on experience

  • Live-out position

Candidates who meet the above requirements and are interested in this opportunity are invited to submit their CV to apply for the role.







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