Team Leader - Housekeeping

Housekeeping Team Leader | Luxury Hotel | Cape Town

Kendrick Recruitment is currently seeking an experienced and detail-oriented Housekeeping Team Leader for a luxury hotel based in Cape Town. This is an excellent opportunity for a dedicated hospitality professional with strong leadership abilities and a passion for maintaining exceptional housekeeping standards within a five-star environment.

The successful candidate will be responsible for supervising and guiding the housekeeping team to ensure that all guest rooms, public areas, and back-of-house spaces consistently meet the highest standards of cleanliness, presentation, and operational excellence.

Key Responsibilities:

• Supervising daily housekeeping operations and allocating tasks to room attendants and support staff
  


• Ensuring all guest rooms, corridors, and public areas meet luxury cleanliness and presentation standards
  


• Conducting regular inspections and spot checks to maintain quality assurance standards
  


• Identifying and reporting maintenance issues, ensuring timely resolution
  


• Supporting training, onboarding, and development of housekeeping staff
  


• Providing on-the-job guidance, mentorship, and performance feedback to team members
  


• Ensuring compliance with health, safety, and hygiene regulations at all times
  


• Maintaining accurate records of room status, cleaning schedules, and operational reports
  


• Assisting with inventory control, stock management, and reporting shortages
  


• Ensuring efficient use of housekeeping supplies to minimise waste and control costs
  


• Responding to guest requests and ensuring prompt resolution of housekeeping-related issues
  


• Coordinating with other departments to ensure smooth operational flow and guest satisfaction
  


• Supporting VIP room preparation and special guest requirements
  


• Assisting with staff scheduling, shift handovers, and daily operational communication
  


• Maintaining professionalism and upholding hotel standards at all times
  


• Contributing to continuous improvement through feedback, adaptability, and best practice implementation
  

Requirements:

• Grade 12 (Matric)
  


• Minimum of 2 years’ experience in a housekeeping or similar supervisory role within a luxury hotel environment
  


• Strong understanding of housekeeping operations and five-star standards
  


• Proficiency in hotel management systems advantageous
  


• Excellent leadership and team coordination skills
  


• Strong attention to detail and high standards of cleanliness and presentation
  


• Good communication and interpersonal abilities
  


• Ability to work under pressure in a fast-paced environment
  


• Strong organisational and administrative skills
  


• Proactive, hands-on, and solutions-driven approach
  

Package:

• Salary negotiable depending on experience
  


• Live-out position
  

Candidates who meet the above requirements and are interested in this opportunity are invited to submit their CV to apply for the role.