Teams Supervisor

Teams Supervisor (Planning & Scheduling)

Location: Stellenbsoh | Type: Full-Time | Department: Operations / Scheduling

Are you a proactive planner with a knack for coordination, team leadership, and hitting tight deadlines with precision? We're looking for a highly organized and dynamic Teams Supervisor to take the lead on planning and scheduling across multiple departments and projects. This is your opportunity to play a central role in ensuring smooth operations, exceptional service delivery, and effective resource management.

What You'll Do

Lead the Team

• Supervise, coach, and motivate a scheduling team to achieve project timelines and service excellence.

• Act as the central link between management, technical teams, sales, and clients on all planning and scheduling matters.

• Monitor team performance, deliver regular feedback, and support professional growth.

Drive Scheduling Excellence

• Develop, manage, and refine schedules for jobs, services, and internal tasks.

• Use planning tools like Eworks, email, and reporting systems to manage workflows and timelines.

• Prepare quotes for services and ensure resources are allocated for maximum efficiency.

• Proactively resolve conflicts and identify scheduling risks before they become problems.

Coordinate Projects & Sales

• Work with project managers to build robust schedules with milestones and deliverables.

• Keep everyone on track from operations and engineering to sales and client support.

• Handle over-the-counter and small system sales coordination with precision.

Track & Report Progress

• Monitor timelines and job status across all projects.

• Report key metrics such as on-time completion, resource utilization, and performance risks.

• Compile service, incident, and equipment failure reports for internal and client use.

Continuously Improve

• Identify areas for process improvement through post-project reviews.

• Stay current with trends and best practices in scheduling, project coordination, and planning technologies.

Required Skills

• Diploma or relevant certificate in a related field

• Strong leadership and communication skills

• An analytical mindset and sharp attention to detail

• Excellent organizational and time management abilities

• Adept with scheduling tools, email platforms, and reporting software

• Proficient in report writing and documentation

Preferred Experience

• 3+ years in a scheduling, planning, or coordination role

• Experience in fast-paced, multi-team environments

• Strong ability to manage priorities across cross-functional teams and client needs

Join Us

If you're passionate about keeping projects on track, leading a capable team, and making operations smoother and smarter, we'd love to hear from you.