Technical Compliance Engineer I (English/Portuguese) - South Africa

• Provide customer service/support to regulators and suppliers
  
• Conduct evaluations of submission files, identifying any areas of regulatory concern and provide related determinations. This includes but is not limited to:
  
• Handling Incoming Review / Critical modifications
  
• Performing Outgoing Reviews / Technical Evaluations
  
• Performing Issues/Bugs Evaluations
  
• Development of Certification Report Disclosures
  
• Evaluate documentation related to submissions/testing and demonstrate a basic level of understanding of gaming product(s)
  
• Responsible for maintaining current regulations, jurisdictional profiles
  
• Maintains working knowledge of common industry technical standards and minimum internal controls for assigned jurisdictions
  
• Maintains familiarisation with GLI Standard Series and Evolution and jurisdictional process changes
  
• Perform reviews from a regulatory compliance stance on new verification utilities & procedures
  
• Develop/maintain internal procedural documentation, coversheets, forms and test scripts
  
• Work with the Engineering groups in various offices on regulatory technical questions and issues
  
• Provide technical training and/or workshops to internal/external customers
  
• Use of JIRA to keep track of current projects
  

Requirements

• Must be able to communicate fluently, in all forms, in Portuguese. 
  
• Degree in computer science, electrical / computer engineering or equivalent technical backgrounds.
  
• Formal training, experience, or demonstrated competency may be evaluated and considered acceptable in lieu of the educational requirements 
  
• Must possess good analytical skills
  
• Must have great written and oral communication skills, including a passion for customer service
  
• Must have the ability to quickly assess issues, find solutions, and analyse the results
  
• Must have the ability to multi -task and work as part of a team
  
• Must have Intermediate knowledge of Microsoft Office
  

Benefits

• Medical Aid contribution
  
• Provident Fund contribution
  
• 20 Days Paid Time Off (per year)
  
• Annual Discretionary Bonus
  
• Anniversary Reward Bonus
  
• Educational Assistance Program
  
• Additional Mental Health Benefits through our Employee Assistance Program