Technical Services Manager

DBSSSA

De Beers Sight holder Sales South Africa (DBSSSA) sorts and values all of DBCM’s production. It is also responsible for local sales and works closely with its South African Sight holders, and industry at large, to drive beneficiation in South Africa.  DBSSSA also provides contract sorting activities to other diamond producers in South Africa.  DBSSSA aims to “Unlock the full value of SA diamonds by being ‘A cut above’ in all we do” which is aligned to the midstream strategy of being “the world’s most effective rough diamond distributor”.  The strategic intent is supported by a customer centric approach, operational excellence and driven by a high-performance culture to ensure an agile, responsive, flexible, productive and efficient organization.

Purpose of the Role

The Technical Services Manager is responsible for managing the diamond processing (cleaning) and related equipment as well as the Sky-park building. They provide technical leadership and drive continuous improvement of engineering maintenance systems to optimize equipment and reducing potential financial risks. Critical to this role is to consistently meet increasingly stringent quality standards in contractor management that ensures outsourced work is effectively managed by adhering to safety standards and legal regulations. Strong people leadership to drive a sustainable culture of operational delivery excellence.

Key Tasks:

• Diamond Processing
• Manage the pre-production diamond process teams responsible for the:
  • Delivery of cleaned and sized diamonds to relevant areas for further processing for DBCM and contract service clients
  • Performance of all diamond analysis and on time reporting of findings and recommendations
• Ensure safety is maintained in terms of hazardous chemical procedures
• Make recommendations to management committee that includes cost benefit exercise for approval of capex expenditure
• Compile Scope of Work to procurement for a Request for Proposal
• Provide expert advice on appointment of suitable contractors and sign contracts awarded
• Manage projects and contractors ensuring delivery to contractual terms and agreement
• Planned Maintenance
  • Oversee the compilation of the cyclical preventative maintenance schedules
  • Manage the efficiency of preventative maintenance schedules by inspecting conformity to schedules.
  • Manage engineering team responsible for building repairs, maintenance improvements and infrastructure projects to ensure reliability of utilities provided
  • Manage and co-ordinate the testing and commissioning of new and in-use technical equipment
• Manage Equipment
  • Manage Technical team responsible for the installation, maintenance and repairs of the building access, surveillance and alarm system
  • Manage Technical team responsible for the installation, maintenance and repairs of the Technology diamond sorting machines and calibration of balances (scales)
• Corporate Governance
  • Identify and manage the implementation of and adherence to legal and corporate governance principles/requirements
• Manage department
  • Lead, direct, coach, motivate and develop the technical team to ensure provision of quality service and support that enable a delivery excellence culture
  • Lead and manage staff to ensure workplace accountability.
  • Lead meetings to plan and review daily plans, performance and targets.
  • Ensure that development plans are in place and that the targets set are met.
  • Develop the unit’s succession plan including coaching and mentorship
  • Prepare KPI’s, PDP’s and manage overall performance appraisals for the staff.
• Budgeting and Cost Benefit Measures
  • Analyse the department’s financial needs to develop a budget and ensure sufficient financial resources to meet business needs
  • Responsible for, approve and monitor the utilisation of allocated funds to enable the attainment of departmental objectives
  • Prioritize and track utilisation of available funds to provide an effective service to the business and drive the implementation of the DBSSSA strategy

• Engineering Degree (Heavy Current) or Engineering Diploma (Heavy Current)
• Government Certificate of Competence to be certified as a Certified Engineer – Advantageous with Degree but required with Diploma
• Managerial/leadership qualification (advantageous)

Experience:

• Min 5 years in management and being part of a multidisciplinary management peer group
• 5 years’ experience leading an engineering team technically and managerially
• 5 years’ experience in managing engineering contracts and contractors including responsibility for budget control of projects
• Strong background in safety and environmental management systems having had formal standards training

Role Specific Knowledge and Skills:

• Broad engineering knowledge of engineering principles and management
• Light and heavy current experience
• Knowledge of Management Systems
• Knowledge of OHSA
• Project management skills
• Thorough understanding of electronic principles.
• High level of analytical thinking and problem solving.
• Strong relationship and interpersonal skills
• Management and staff development experience
• Effective communication skills
• Budgeting knowledge
• Team Leadership and motivation skills
• PC skills (MS Office applications) and specialist applications.
• Appreciation of the issues arising from the handling of sensitive personal data, including data protection and intellectual property.

Who we are:

De Beers Group is a company with a sparkling future.

Our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us.

Safety

Safety first is a way of life for us.  We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.

Equity, Diversity & Inclusion

As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equal opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application.

Building Forever

Sustainability is at the heart of our decision-making – it is how we do business.   Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.

Closing Date: 19 September 2025

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