Technical Support Technician

Reference: 9367 CM Consultant: Christa Mostert Job Description:

• Working with clients/colleagues to identify technical problems and advising on the solution.
• Logging and keeping records of client/colleague queries.
• Updating our online support documents so colleagues can troubleshoot any problems.
• Testing and fixing faulty equipment through basic troubleshooting
• Dealing with daily customer issues appropriately.
• Working out of office hours daily and minimum of two weekends a month.

• Minimum of 2-3 years working experience
• An additional computing course: BTEC, National Certificate, Diploma or equivalent
• Good grades in English, Math and IT or Science
• Independent problem solver and analytical thinker
• Perseverance
• Ability to work under
• Dependable, responsible and collaborative
• Supportive Team Player
• Fast learner
• Self-driven
• Self-motivated and able to demonstrate initiative
• Excellent communication skills
• The ability to explain your approach and the process you follow
• Excitement about technology

• Email your comprehensive CV to [email protected] .
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.