Telesales Agent

About the role

Are you a confident communicator who thrives in a target-driven environment? We are looking for a motivated Tele sales Representative to join our growing sales team. You will connect with prospective customers by phone, understand their needs, and convert enquiries into sales — all while delivering an outstanding customer experience.

Key responsibilities

• Make outbound calls to prospective and existing customers to promote products and services


• Handle inbound sales enquiries and guide customers through the buying process


• Meet and exceed individual and team sales targets on a monthly basis


• Build and maintain strong customer relationships through professional and engaging communication


• Accurately capture and update customer information in the CRM system


• Follow up on leads, quotes, and pipeline opportunities in a timely manner


• Collaborate with the sales team to share insights and refine pitching strategies


• Handle objections confidently and professionally to close sales

Requirements

• Proven experience in telesales, telemarketing


• Excellent verbal communication skills with a clear, engaging phone manner


• Strong ability to listen, identify customer needs, and tailor your pitch accordingly


• Resilient, self-motivated, and comfortable working in a high-volume call environment


• Good computer literacy and experience using a CRM system (advantageous)


• Matric certificate required; a relevant sales or marketing qualification is a plus


• Fluency in English; additional languages an advantage