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Telesales Agent

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Job Description - Telesales Agent

About the role



Are you a confident communicator who thrives in a target-driven environment? We are looking for a motivated Tele sales Representative to join our growing sales team. You will connect with prospective customers by phone, understand their needs, and convert enquiries into sales — all while delivering an outstanding customer experience.



Key responsibilities




  • Make outbound calls to prospective and existing customers to promote products and services

  • Handle inbound sales enquiries and guide customers through the buying process

  • Meet and exceed individual and team sales targets on a monthly basis

  • Build and maintain strong customer relationships through professional and engaging communication

  • Accurately capture and update customer information in the CRM system

  • Follow up on leads, quotes, and pipeline opportunities in a timely manner

  • Collaborate with the sales team to share insights and refine pitching strategies

  • Handle objections confidently and professionally to close sales




Requirements




  • Proven experience in telesales, telemarketing

  • Excellent verbal communication skills with a clear, engaging phone manner

  • Strong ability to listen, identify customer needs, and tailor your pitch accordingly

  • Resilient, self-motivated, and comfortable working in a high-volume call environment

  • Good computer literacy and experience using a CRM system (advantageous)

  • Matric certificate required; a relevant sales or marketing qualification is a plus

  • Fluency in English; additional languages an advantage


Original job Telesales Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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